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Mindbody

Mindbody Reviews in May 2025: User Ratings, Pros & Cons

Empowering mind and body wellness effortlessly.

4

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Mindbody Reviews & Ratings

4

Very Good

Based on 855 ratings & 416 reviews

Rating Distribution

Excellent

(236)

Very Good

(112)

Good

(36)

Poor

(16)

Terible

(16)

Expert's Review

Mindbody has garnered a strong positive reputation over the past year, with users highlighting its outstanding platform and exceptional customer service. The software offers invaluable business insights, making it a go-to choice for fitness studios, spas, and wellness centers. Users appreciate the ease of navigation and booking through the Mindbody app, coupled ...Read more

Mindbody pros and cons

  • Excellent customer service and support, with responsive and helpful staff.

  • Rich business insights and reporting capabilities for optimizing business performance.

  • Intuitive and user-friendly software, suitable for both business owners and clients.

  • Continuous software improvements and feature enhancements to adapt to changing business needs.

  • The software can be complex and time-consuming to learn, requiring frequent support calls for assistance.

  • Limited flexibility and customizations in certain areas, such as pricing and postage options, especially for businesses in specific regions.

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Showing 161-170 out of 416

CI

Consultant in Education Management

10/21/19

4 out of 5

"Somewhat hard to use"

What do you like best? I like best that it has many features that are convenient to the running and scheduling of the business. What do you dislike? I dislike that it's not always intuitive. It's hard to find things and the location doesn't always make sense. I also dislike that the app is so different from the website it's hard to transfer between the two. What problems are you solving with the product? What benefits have you realized? I schedule my classes through them and can keep track ...

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C

customer

10/20/19

4 out of 5

My feedback is based on my experience…

My feedback is based on my experience with the "help line".Each time I have called in for help the response has been reasonably quick.Each of the team whom I have spoken to have been professional and very helpful.I am grateful for the support team.

C

customer

10/17/19

5 out of 5

very helpful!

very helpful!! i appreciate it!

GP

Genine Price Director of Pilates Body Studio

10/17/19

5 out of 5

Outstanding support in helping me…

Outstanding support in helping me develop the layout of my new website to promote my use of Mind and Body software. Regular conference calls with step by step follow up emails to keep me on track. We were brushing the surface with how the software works and now use it as a wonderful marketing tool. Thank you.

P

PV

10/17/19

5 out of 5

MindBody support is TOP NOTCH

MindBody support is TOP NOTCH! They have always been able to walk us through the process of trouble shooting the specific need we have that will help maximize our business and how MindBody can help support those needs.

S

Sara

10/14/19

5 out of 5

I would like to say costumer service is…

I would like to say costumer service is doing a great job, but the software has too many clicks and is too slow. I think MB can improve a lot!

L

Laura

10/14/19

5 out of 5

MBO customer service is the best!

MBO customer service is the best!

C

customer

10/14/19

4 out of 5

MindBody is great to have all your…

MindBody is great to have all your client information a click away. It gives you many options for searching information a lot of ways to have reports. You can control who is in charge of some activities a have a general overview of your business in a simple way.

AI

Administrator in Performing Arts

10/12/19

3.5 out of 5

"Mind body "

What do you like best? Universal across all studios. App is easy to use. What do you dislike? Customer service is inaccessible and when using on cell phone it is frequently out of commission. Recommendations to others considering the product: Expensive What problems are you solving with the product? What benefits have you realized? Easy to access clients information

C

customer

10/09/19

5 out of 5

EXCELENTE

EXCELENTE EXPLICACIÓN, CADA VEZ VEO QUE EL PROGRAMA TIENE MUCHAS FUNCIONES