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Mindbody has garnered a strong positive reputation over the past year, with users highlighting its outstanding platform and exceptional customer service. The software offers invaluable business insights, making it a go-to choice for fitness studios, spas, and wellness centers. Users appreciate the ease of navigation and booking through the Mindbody app, coupled ...Read more
Excellent customer service and support, with responsive and helpful staff.
Rich business insights and reporting capabilities for optimizing business performance.
Intuitive and user-friendly software, suitable for both business owners and clients.
Continuous software improvements and feature enhancements to adapt to changing business needs.
The software can be complex and time-consuming to learn, requiring frequent support calls for assistance.
Limited flexibility and customizations in certain areas, such as pricing and postage options, especially for businesses in specific regions.
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Showing 151-160 out of 416
SM
Studio Manager
10/30/19
Could be more streamline
There are some functions that could work better or more specifically.Would love promotion codes for specific classes to be availableMore specific reportsCannot seem to organise any reports by class type. Would like class type to be for business mode not just consumersFrederick not working as it should - I have had to call them and they have said it's an internal issue that they are now sorting out.Wish we could move classes between service categories instead of needing to delete them then ...
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AA
Anil Aswani
10/29/19
Mindbody customer support saves the day
I thought it was going to a difficulty day when we were having some serious issue setting up the check-in app from Mindbody. Lucky for us Katherine Eaton Customer Support Specialist helped us resolve our issues in no time. What was impressive was how she picked up on everything so quickly and how she communicated with us via email back and forth. Wow impressive thank you Katherine!
C
customer
10/29/19
The most comprehensive client…
The most comprehensive client management software I have seen or used. Mindbody provide plenty of support when setting up your business on the system.
UI
User in Higher Education
10/29/19
"Helps me schedule yoga classes from both the internet and my phone"
What do you like best? It allows me to book a class on my phone before the class gets full. Keeps track of all the classes you go to and helps you find new ones. What do you dislike? There is nothing I dislike about this app. Everything is very convienient. Recommendations to others considering the product: I would definitely try it if you go to classes that become really full or if you are trying out new classes for yoga or pilates in your area. What problems are you solving with the ...
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C
customer
10/28/19
One the best training sessions we have…
One the best training sessions we have ever had!!Eve is the Bomb!! I hope you give her a raise man..Training was so much fun and she answer all our important questions.Keep it up!!
MB
Morgan B
10/27/19
"I love it people can find us easily"
What do you like best? MINDBODY is an all in one software for business management. Everything is in one place it’s so great What do you dislike? the back end is not user friendly. I posted a new workshop and it took 4 weeks to appear on the app. Recommendations to others considering the product: Be serious and make time going through the onboarding process. And be nice to the person thats onboarding you, they work really hard. What problems are you solving with the product? What benefits ...
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AI
Administrator in Marketing and Advertising
10/22/19
"Ease of use makes it worth it"
What do you like best? It's easy to schedule clients for appointments. I love the profile feature that let's you make notes of what client's like/dislike, any allergic reactions to products, and anything that they request for a new appointment. What do you dislike? Sometimes Booker goes down. It is really hard when the application goes down and we have lots of clients in the spa. What problems are you solving with the product? What benefits have you realized? Organization. Keeping clients ...
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K
Keeley
10/22/19
Very happy with my recent training on…
Very happy with my recent training on the marketing suite on Mind body !!
C
customer
10/21/19
We are very satisfied with Mindbody
We are very satisfied with Mindbody. Great customer service and response time. The reporting is great for the type of smaller scale training and space rental. We have looked at other systems every so often and nothing compares to mindbody and how easy it is to use and send links
UI
User in Health, Wellness and Fitness
10/21/19
"Mind body is such a great way to access all things near you"
What do you like best? Mind body makes it so easy for those around you to see what all is available and for users to see what is available and scheduling it makes it super easy to put in payment and to schedule things that you want it also has offers within it so you can see that you were getting the best deal What do you dislike? The downside of using mind-body is that you are not visiting specific websites so you may miss out on certain updates but typically it is the most up-to-date ...
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