Mindbody Reviews in May 2025: User Ratings, Pros & Cons

If you're in need of a system to manage…

If you're in need of a system to manage clients Mindbody is the one! This platform can do so many cool things, really a must have if you want to upgrade your customer experience.

"Great software? Always improving "

What do you like best? I like that mindbody has built-in tools for client acquisition; a lot of gym softwares dont. What do you dislike? I wish there were more available integrations and more advanced branded web tools to work with your branding. What problems are you solving with the product? What benefits have you realized? We can acquire customers better and integrate with more software for client acquisition and retention.

"MINDBODY is a useful, user-friendly software for gyms"

What do you like best? I like how easy it is to contact customer service or google how to do things in MINDBODY that I don't already know. What do you dislike? I dislike that I often cannot get into my staff versus client profile because they're the same Recommendations to others considering the product: Definitely use it! What problems are you solving with the product? What benefits have you realized? It makes scheduling extremely easy, and contacting clients a breeze.

"Does the job, don’t expect much more"

What do you like best? i do like that mind body has both mobile and desktop versions, the mobile app is much more convenient than desktop site What do you dislike? too many bugs, customer service help is great, please use them if you need help but i found myself calling a lot so a more user friendly platform would be beneficial Recommendations to others considering the product: use amazing customer support or FAQ page if necessary What problems are you solving with the product? What ...

"It does what you need it to do. No more, no less. "

What do you like best? i like that they have both a mobile app and a desktop version you could use. those companies that run off ipads, this is a giant necessity. mobile app is 10000000x better faster than desktop. What do you dislike? i don’t like how the desktop website version has connectivity issues and there are tiny bugs in the app and website that aren’t solvable in the help forum. Recommendations to others considering the product: Use the FAQ and customer support if you need help. ...

"User friendly and effective"

What do you like best? It’s integrated with the customer so they can schedule appointments themselves as well. What do you dislike? It crashes a lot and doesn’t have the capability to customize enough of the settings. Recommendations to others considering the product: User friendly. Great for small businesses. What problems are you solving with the product? What benefits have you realized? Being able to see customers profiles and notes. Having people check in with the app. Scheduling is ...

"Great software for a small business"

What do you like best? I enjoy the easy layout of mindbody. Its very easy to set up and guides you through a checklist to set up your business. You have the option to upgrade mindbody as your business begins to grow. It also helps you keep track of your setup progress. It provides you with video instruction on how to complete certain task. For example how to create a staff login and etc. What do you dislike? Some things I don't enjoy about mindbody are fine details like paying for a ...

Great service

Great service , highly recommended for any yoga studio regardless of their size...makes life so much easier.

"Great for Workouts"

What do you like best? MINDBODY is a one-stop-shop for everything health/fitness related. It pulls in various studios, gyms, workout classes, etc. and even syncs with your existing memberships. What do you dislike? Once you book a class, you can't go back and "add the event to your calendar". A message pops up every time you book a class, asking if you want a reminder to sync with your iCal and if you do not click Yes at the time, you have to cancel then re-book the class and select Yes ...

We have been with Mindbody for years

We have been with Mindbody for years. We did take a break and tried a cheaper option but it just didn't have the features that we need to run our 2 clinics. It's a bit pricey but it's worth it for what you get.