9.2
Spot Score
mHelpDesk Reviews in June 2026: User Ratings, Pros & Cons
Streamline your service business with mHelpDesk.
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mHelpDesk offers custom pricing plan
mHelpDesk Reviews & Ratings
Spotsaas Editor’s POV
mHelpDesk is a platform that offers a comprehensive solution for managing various aspects of work processes, as indicated by user feedback over the past 12 months. Users appreciate the ability to streamline workflow, schedule employees effectively, and enhance communication within teams. The system's functionality, such as the calendar feature, has contributed to ...Read more
mHelpDesk pros and cons
Platform allows storing entire database, enhancing data management and organization capabilities.
Smooth-running workflow with simultaneous job entry, visible calendars, and communication, minimizing miscommunication.
Efficient scheduling and job planning capabilities, saving time and streamlining processes.
Improved customer service through digital transition and top-notch workflow management.
Inconsistencies and challenges with system behavior, such as in importing/exporting data and record creation scenarios.
Technical issues and glitches encountered, such as slow performance, connectivity problems, and functionality not meeting expectations.
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Showing 251-260 out of 262
C
Craig
10/15/14
Just what I was looking for
I started using mHelpDesk about a year ago and have found it to be a great help. I have experience with some open source content management systems and was looking at putting a solution together myself, but I didn't have time to do this and try to get my business off the ground at the same time. I tried mHelpDesk and found it to be just what I was looking for, and well worth the money. The iOS app is especially helpful for me and it's been great to see that lots of features and improvements ...
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EJ
Emma J Murcia
10/14/14
best tool ever!!!
I love using Mhelpdesk, it has made running my business so much easier! I really like it and truly recommend it! :)
MS
Mac Stewart
10/13/14
Seriously Helped My Business
I run a window washing business and Mhelpdesk has helped me to keep track of my staff, quickly and accurately invoice and just generally manage my business. I'd highly recommend this app to anyone with a small business.
F
Farrah
10/01/14
Goodbye paper!
MHelpdesk helped my business move to a more paperless environment! This software has helped increase productivity, organization, and save more time as well as paperwork. Easy to use and great customer service!
N
Noah
10/01/14
Direct, to the point, and helpful
Their support was fantastic! I wasn't left waiting and wondering. They got to the solution very quickly and were fantastic! Truly great.
M
Mike
10/01/14
By far the BEST customer service I've experienced!!
From the very first phone call all the way to getting our account set up and customized, I've never experienced such genuine people that actually care. The software alone is great, but what really separated Mhelpdesk from the competition is the support they provide. We tried jobber, razor..something and hindsite and all three were not even close to what Mhelpdesk has and supports. I would recommend this to EVERYONE and ANYTONE that has a service based business. Keep up the amazing job ...
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MA
Meridith Androw
10/01/14
HIGHLY recommend!
Outstanding service! Mhelpdesk has made my business run so much more smoothly! You will not regret using this service.
J
jane
09/30/14
Better than pen and paper
Hands down easiest company to work with. We had the app for a little over a year and can't imagine ever going back to our old ways.
J
Juan
09/29/14
Has helped me out tons with organization
I started using Mhelpdesk after starting my commercial cleaning company. I had been doing everything the old school way with pen and paper the way my father still runs his business. I got introduced to Mhelpdesk by an associate and now I am always organized, I do not have a huge stack of paper work to go through everyday, and I can keep track of all my jobs right from my iPhone! Works great and the staff is friendly and knowledgeable.
MG
M Gonda
09/29/14
All in one Solution!
Seriously easy way to manage business on the fly. Schedule and bill customers with one click allows time to manage things that count and not paperwork. Thanks guys and keep up the stellar work.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].