Merchant One Reviews in June 2026: User Ratings, Pros & Cons

Best Customer service

Excellent !!! We find all the answers correctly. He guide us to get a better term for our business.

Andre seemed to sincerely care.

Andre seemed to sincerely care.

POLITE AND EFFICIENT

Austin was very polite and, most importantly, very efficient. He resolved my issue quickly and to my satisfaction.

I want to thank and highly comment Kira…

I want to thank and highly comment Kira Grissett for her help in getting my DBA and bank account updated. I had been trying to get this handled since 9/11/24. After 8 customer service calls, I finally spoke with Kira, on 10/3/24, who corrected the situation within 24 hours. She followed up the same day with an e-mail. By the following business day, 10/7/24, our funds were successfully transferred to our account. To my surprise, Kira followed up that day with a telephone call to ensure ...

Ray was courteous

Ray was courteous, patient and friendly. Answered all of my questions and gave solutions to my issues. Diligent worker

Issues have solved

Hard to contact them, but she was super friendly and helpful

Dawnshvontie Tyson was extremely…

Dawnshvontie Tyson was extremely patient, professional, understanding and took an abnormal amount of time with me to resolve a current issue.

Tanya Jean-Louis made my transition so…

Tanya Jean-Louis made my transition so much easier! Our company was caught up in mail box fraud and stolen checks we had to get new bank account, switch all 4 credit card accounts. She handled the situation quickly, went well beyond to expedite my deposits being held in limbo and the banking approvals. She is a God send and a true asset to this credit card merchant Company. True customer service like this is Great Appreciated! Thank You, Kathleen Moore, Snear & Ruggiero Funeral Home 610 828 0330

Easy to work with and very…

Easy to work with and very knowledgeable on everything Pleasure to work with her

Tanya was phenomenal

Tanya was phenomenal! She addressed and fixed several issues for me all at once. She was courteous and sensitive to my situation, and was very relatable which is rare these days. This woman deserves a raise!