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Merchant One - Payment Processing Software

Merchant One Reviews in June 2026: User Ratings, Pros & Cons

Efficient, secure payment processing for any business.

4.4

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Merchant One offers custom pricing plan

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Merchant One Reviews & Ratings

4.4

Very Good

Based on 4465 ratings & 1505 reviews

Rating Distribution

Excellent

(1401)

Very Good

(12)

Good

(3)

Poor

(2)

Terible

(87)

Spotsaas Editor’s POV

Merchant One offers a straightforward payment processing solution that combines ease of use with essential features for various business types. Its focus on simplicity makes it a great choice for small to medium-sized businesses.Read more

Merchant One pros and cons

  • Easy cloud-based setup

  • Full-service credit card processing

  • Supports multiple business verticals

  • 1-Click shopping functionality

  • Limited advanced reporting tools

  • May lack customization options

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Showing 421-430 out of 1505

GR

Ginger Runyon

10/10/24

5 out of 5

Great customer service.

Date of experience: October 10, 2024

SD

soft digital

10/10/24

5 out of 5

Had a great experience with Andre…

Had a great experience with Andre Clarke, He understand my problem & come up with a quick solution. There call center picking calls timing needs to improve

E

Eef

10/10/24

5 out of 5

Two thumbs up!

Arvid was friendly, patient, and took the time to look into my problem, which got solved. Two thumbs up!

S

Susan

10/10/24

5 out of 5

Andre answered ALL my questions swiftly…

Andre Clarke answered ALL my questions swiftly and efficiently. I have been trying to get answers since July. He was just great in his assistance.

JF

JD from Algonquin, IL

10/10/24

5 out of 5

Service Award for 2024

The agent was a good listener. He understood my issues and handled each one with a proactive attitude. He was professional and did his due diligence to resolve my issues. I was about ready to leave Merchant One. This agent changed my mind for me. I've been with you folks for a few years and plan on staying with the kind of service I received today. Thanks Merchant One for making this a GREAT experience.

L

Leon

10/10/24

5 out of 5

Very helpful

She explained to me what I was unsured about, answered my questions and solved my problem.

CW

Charles Weeks

10/10/24

5 out of 5

He explained the issue and is working…

He explained the issue and is working to get the problem corrected. Agent who signed me up with Merchant One had misrepresented the terms and had not properly submitted my EIN number causing me to be charged an INVALID TIN charge

LP

Ledo Pizza

10/10/24

5 out of 5

Merchant One Staff was excellent to…

Merchant One Staff was excellent to deal with especially Ade in Sales and Vincent in Customer Support. They explained the process clearly, are very courteous and follow through to ensure a great experience.

JK

James Kisgen

10/09/24

5 out of 5

Arvid does a great job

Arvid does a great job. He follows up and answers all my questions

TD

Tricia David

10/09/24

5 out of 5

clerical mistake

I was mistakenly charged for a month that I did not have service and Vincent took care of it and even returned my call when we were cut off.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].