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Merchant One - Payment Processing Software

Merchant One Reviews in June 2026: User Ratings, Pros & Cons

Efficient, secure payment processing for any business.

4.4

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Merchant One offers custom pricing plan

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Merchant One Reviews & Ratings

4.4

Very Good

Based on 4465 ratings & 1505 reviews

Rating Distribution

Excellent

(1401)

Very Good

(12)

Good

(3)

Poor

(2)

Terible

(87)

Spotsaas Editor’s POV

Merchant One offers a straightforward payment processing solution that combines ease of use with essential features for various business types. Its focus on simplicity makes it a great choice for small to medium-sized businesses.Read more

Merchant One pros and cons

  • Easy cloud-based setup

  • Full-service credit card processing

  • Supports multiple business verticals

  • 1-Click shopping functionality

  • Limited advanced reporting tools

  • May lack customization options

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Showing 1471-1480 out of 1505

PP

Patricia Ponton

10/04/21

5 out of 5

Great customer Service!!

Our company over the years have used MANY credit card processing service, but by far Merchant One has been the best with Customer Service. You can always speak to a representative, and they are always polite, informative and take care of your problem on the first call! I would, and have recommended Merchant One to others! Keep up the great work. Thank you Andrew Gates for your help today!

C

customer

10/01/21

5 out of 5

Great follow up and customer service!

Great follow up and customer service!

N

Norm

10/01/21

5 out of 5

They made set up simple walked me…

They made set up simple walked me through step by step !

C

customer

09/30/21

2 out of 5

The program fails to give me access to…

The program fails to give me access to the inventory, that I spent hours putting in.

C

customer

04/23/21

5 out of 5

Super service!

Help me very much!

G

Glen

04/23/21

5 out of 5

Mark helped me set up the app and…

Mark helped me set up the app and explained everything to now take orders. He was Great.

DC

David Creason

04/22/21

1 out of 5

A completely crap service, go elsewhere

A completely crap service. I've had multiple issues with this company holding funds despite having set up high limits and notifying them we have a lot of keyed transactions. The claim they do 24 hour turn around on funds, but it's a complete lie. After the account was active and we'd began using the service, they asked for additional documentation on our business and refused to deposit funds. Despite having ALREADY MADE deposits previously.They were dishonest from the get-go and I would not ...

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AF

Allafrican Foods

04/22/21

5 out of 5

Felix has great understanding with the…

Felix has great understanding with the workings of the system hence, he was able to patiently work me through the Access One platform. I wish I have him anytime I call for help.

LL

Laura L., Maine

04/21/21

5 out of 5

Patient, Professional, Friendly

Today I called and worked with Errol. He was patient with me, friendly, professional, did I mention patient? I was not feeling well, and needing a quick resolve. He calmly helped me get done what I needed to. I so appreciate the team at Merchant One.

DC

Dr. C. Ufomadu

04/20/21

5 out of 5

Director

I got Mark who was very knowledgeable on how how to walk a newbie customer on the setup process. He was very patient with me, answered all my questions. I was very satisfied with the experience.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].