Merchant One Reviews in June 2026: User Ratings, Pros & Cons

PCI DSS Compliance and Suspending Account

I needed to suspend my account temporarily, and do my annual PCI DSS compliance. Suspending my account was easy. However, being the first time having to do the PCI DSS compliance, I was lost. Andre C. took the time to walk me through everything, explaining things along the way. With his help I was done in a matter of minutes. Now my mind is at ease knowing it was done correctly.

Awesome customer service.

Awesome customer service. Well spoken, Easy directions, Set up in minutes. Everybody in their customer service department is fabulous.

good experience

Avian did a great job explaining. Also Haim was fantastic in his explanations of services and answering our questions.

Chantal was extremely professional in…

Chantal was extremely professional in answering our questions and assisted in resolving our issue. She was pleasant, each to understand and a pleasure to work with.

Thanks for helping

Thanks for helping! we appreciate it!

Errol Batist was patient and knew…

Errol Batist was patient and knew precisely where and when to assist. Appreciate him very much. Thank you Merchant One. Mark Pomeranz Pomeranz & Associates PA

extremely nice and kind

Tanya was extremely nice and kind on the phone and she was able to solve all my issues and concerns that I did have. Thanks Tanya!

Kira Grissett

Kira Grissett, Helped me with a issue and this lady receives a 10 star rating out of 5 if possible. it's her type of services that puts my faith back people. For a 69 year old man this type of service gets harder to find. Thank you Kira

Fabulous Representative

She was informative and knowledgeable. She was very nice and a pleasure to talk with.

Great help

Lavinia was so helpful and she remembered me from several weeks ago. She knows her stuff and what she is talking about. So polite.