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Merchant One - Payment Processing Software

Merchant One Reviews in June 2026: User Ratings, Pros & Cons

Efficient, secure payment processing for any business.

4.4

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Merchant One offers custom pricing plan

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Merchant One Reviews & Ratings

4.4

Very Good

Based on 4465 ratings & 1505 reviews

Rating Distribution

Excellent

(1401)

Very Good

(12)

Good

(3)

Poor

(2)

Terible

(87)

Spotsaas Editor’s POV

Merchant One offers a straightforward payment processing solution that combines ease of use with essential features for various business types. Its focus on simplicity makes it a great choice for small to medium-sized businesses.Read more

Merchant One pros and cons

  • Easy cloud-based setup

  • Full-service credit card processing

  • Supports multiple business verticals

  • 1-Click shopping functionality

  • Limited advanced reporting tools

  • May lack customization options

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Showing 1081-1090 out of 1505

NC

Nick Carter

03/11/24

5 out of 5

Benny was great

Benny was great , courteous and very nice very helpful

AW

April Woods

03/11/24

5 out of 5

Great customer service

Dawn assisted me. She was very helpful and informative concerning my previous account. I am happy to say we upgraded to a new service account. Thanks Dawn :)

N

nasir

03/11/24

5 out of 5

Lavinia was very helpful

Lavinia was very helpful

B

Bill

03/11/24

1 out of 5

Customer Service is MIA

My bank account has changed. I have been attempting to contact Merchant One to get my bank account updated and customer service is nowhere to be found. I have also tried email and SMS messaging to no avail. Everyday I batch out I have no idea where my money is going. When I call I'm on hold for 20-25 mins and then get hung up on. I even tried getting in queue for a call back and no call back ever comes. Yes I have left numerous messages with no call back.

AT

American Tactical

03/08/24

5 out of 5

Great customer support from Dawn!

Date of experience: March 08, 2024

M

Matt

03/08/24

5 out of 5

Dawn was a absolute delight to speak…

Dawn was a absolute delight to speak to. She knew what I wanted to get done and was clear about what to do to get it done.

C

customer

03/08/24

5 out of 5

very informative and helpful

Date of experience: March 08, 2024

DW

Danielle Watts

03/08/24

5 out of 5

Shakira was everything I needed in this…

Shakira was everything I needed in this moment in time, she is most definitely an asset to Merchant One and should be treated as such.

C

customer

03/08/24

5 out of 5

Support was more than patient and…

Support was more than patient and supportive. Walked me through process with assistance all the way to the end. Answered all my questions.

RS

Rick's Small Engine

03/08/24

4 out of 5

Errol Batist was professional and…

Errol Batist was professional and patient.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].