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Merchant One - Payment Processing Software

Merchant One Reviews in June 2026: User Ratings, Pros & Cons

Efficient, secure payment processing for any business.

4.4

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Merchant One offers custom pricing plan

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Merchant One Reviews & Ratings

4.4

Very Good

Based on 4465 ratings & 1505 reviews

Rating Distribution

Excellent

(1401)

Very Good

(12)

Good

(3)

Poor

(2)

Terible

(87)

Spotsaas Editor’s POV

Merchant One offers a straightforward payment processing solution that combines ease of use with essential features for various business types. Its focus on simplicity makes it a great choice for small to medium-sized businesses.Read more

Merchant One pros and cons

  • Easy cloud-based setup

  • Full-service credit card processing

  • Supports multiple business verticals

  • 1-Click shopping functionality

  • Limited advanced reporting tools

  • May lack customization options

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Showing 1031-1040 out of 1505

DA

Dan Arthur

03/20/24

5 out of 5

Shakira is extremely pleasant and…

Shakira is extremely pleasant and helpful.

P

Pam

03/20/24

5 out of 5

Shakira was very patient and helpful

Shakira was very sweet, kind, patient and helpful. She made the security compliance process very easy!

E

elm

03/20/24

5 out of 5

very supportive patient and helpful .

very supportive patient and helpful .

SC

Stephen Casteel

03/19/24

5 out of 5

Shakira was great

Shakira was great! I was disappointed in the third party service and her patience and attentiveness to addressing my concerns retained my business and i look forward to continuing to work with merchant one thanks to her professional demeanor.

RM

Randy Mitchmore DDS

03/19/24

5 out of 5

Evan was a friendly professional

Evan was a friendly professional! He handled my call swiftly and was actually a pleasure to work with. NOT your typical customer support person. He was very knowledgeable and worked swiftly and genuinely sought to be of service,

VD

Virginia Drake

03/19/24

5 out of 5

She walked me threw everything and…

She walked me threw everything and answered all my questions she was very respectful.

DL

D L

03/19/24

1 out of 5

NO CALL BACK FROM MERCHANT ONE!

I was on hold for a significant amount of time and opted for a call back with the promise that I “wouldn’t lose my place in line.” Well, I never received that call back from Merchant One to address my time-sensitive issue. I had to call back the following day to finally get service! The rep was great today, but it’s unbelievable with the ridiculous amount of fees we pay every single month (between 2k and 3k) that we can’t get better service.

MM

Michael M

03/18/24

1 out of 5

You can't even imagine the horrible…

You can't even imagine the horrible nightmare that this company is. You will NEVER get anyone on the phone WHEN something goes wrong. They will never call you back if you leave a message. The positive reviews have to be COMPLETELY fake! They lie about the rate you are getting for credit card transactions.

P

Patrick

03/18/24

1 out of 5

They DONT staff enough customer…

They DONT staff enough customer support. There's no way to view my account activity. they are happy to take money from your account without explaining why, before they do it. Then you have to wait hours to get someone to explain the situation. I need to be running my business and not chasing them. I pay thousands of dollars to them ever year and I get so little in return.

AW

Adam Wood

03/18/24

1 out of 5

Can't get a hold of support

Can't get a hold of support. Charges I don't know about and can't get a hold of support to ask questions. Avoid this Wells Fargo owned company.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].