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Melio

Melio Reviews in September 2026: User Ratings, Pros & Cons

Streamline AP processes and save time and money.

4.84

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Starts from $18.50 / user / month when monthly, also offers free forever plan

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Melio Reviews & Ratings

4.84

Excellent

Based on 761 ratings & 831 reviews

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Rating Distribution

Excellent

(789)

Very Good

(12)

Good

(4)

Poor

(4)

Terrible

(22)

Spotsaas Editor’s POV

Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more

Melio pros and cons

  • Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.

  • Integrates with QuickBooks Desktop and Online, saving time and reducing errors.

  • User-friendly interface that's easy to navigate.

  • Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.

  • No direct phone support available for immediate human interaction; all help starts with chat.

  • AI-driven chat automation is not capable enough to resolve issues without agent involvement.

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Showing 701-710 out of 831

TS

Theresa Sutter

10/22/20

5 out of 5

Perfect for small businesses and bookkeepers

Melio Payments is perfect for small business owners and bookkeepers who would like to offer bill payments to their clients without access to the bank account. It's user interface is VERY easy and intuitive. Having ability to set limits on payment size is a great feature and allows for approval processes. Like the ability to pay a bill via a CC if I want even if a Vendor does not take CC's as an option.

S

Seth

10/21/20

3 out of 5

I love the QuickBooks Intergration and…

I love the QuickBooks Intergration and overall the service to pay checks is good. However, it is currently too difficult to get a copy of a deposited check and customer service still seems to be slow especially in handling a request to get a copy of a cancelled/deposited check. I’m hoping they can create a feature to retrieve this from QuickBooks or at least make it easily accessible from a website or at least a simple request form.

TD

Tim Duggan

10/21/20

5 out of 5

Melio has been a godsend

Melio has been a godsend. I have always wondered why ACH platforms aren't simpler. Melio has solved 99% of my ACH related issues.I can onboard vendors with two pieces of info: 1) routing number, 2) account number. That's it. I can email them and text them a link to invite them to input that data.The whole app is smooth and easy and the folks at Melio I've spoken with on the phone are friendly, helpful, and cheerful.Not a review-writer generally, but this has really changed the game for me.

MB

Mohammad Banawan

10/20/20

5 out of 5

easy to use

easy to usevery simple and cost effective.

M

Melissa

10/20/20

4 out of 5

Great interface with very few bugs

Melio syncs bills and bill payments with QBO and it's FREE for ACH and check payments. Melio offers features like an Accountant Dashboard for those with multiple clients, bill payment Approvals, Autopayments, and Vendor Notifications. The interface is clean and intuitive, plus Customer Service is readily available by chat on any screen.There are a few bugs that the Melio tech team is currently working through such as how Autopayments sync to QBO and how often Vendor Notifications are ...

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D

Dan

10/20/20

5 out of 5

easy to use and great interface!

easy to use and great interface!

D

david

10/20/20

1 out of 5

I tried paying a bill

I tried paying a bill, you folks didn't send the payment, then emailed me telling me the bank ACH failed and you needed more info. That made the payment late so I just paid with a check instead. You held my money almost a week and only refunded it when I contacted you to give me my money back.

C

customer

10/19/20

1 out of 5

Melio is absolutely terrible

Melio is absolutely terrible. No customer service number, and email customer service is very lax. The platform does not work like it should, and I have to manually sync to our quickbooks account every single time I go to make a payment. I cannot edit payment requests to change our quickbooks category either. Terrible, awful, and no good at all.

AC

Ana Chaud

10/17/20

5 out of 5

I just learned about Melio today and…

I just learned about Melio today and Zohar was great and very patient explaining it to me! Thank you!

A

Alex

10/16/20

5 out of 5

Excellent service!

Excellent service!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].