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Melio

Melio Reviews in September 2026: User Ratings, Pros & Cons

Streamline AP processes and save time and money.

4.84

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Starts from $18.50 / user / month when monthly, also offers free forever plan

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Melio Reviews & Ratings

4.84

Excellent

Based on 761 ratings & 831 reviews

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Rating Distribution

Excellent

(789)

Very Good

(12)

Good

(4)

Poor

(4)

Terrible

(22)

Spotsaas Editor’s POV

Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more

Melio pros and cons

  • Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.

  • Integrates with QuickBooks Desktop and Online, saving time and reducing errors.

  • User-friendly interface that's easy to navigate.

  • Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.

  • No direct phone support available for immediate human interaction; all help starts with chat.

  • AI-driven chat automation is not capable enough to resolve issues without agent involvement.

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Showing 671-680 out of 831

MC

Max Charles Alperstein

01/07/21

5 out of 5

I’ve been using Melio for a few months…

I’ve been using Melio for a few months now and it simply makes my life and job easier. I no longer have to search for addresses, grab envelopes and stamps (cost savings + time saved) Scheduling and making payments is a breeze. I highly recommend Melio! Service and customer support are top notch.

JH

John Hackerson

01/02/21

5 out of 5

Fantastic financial service/value prop for SMB companies!

I own a company and have had nothing but a great experience with Melio. Highlights include:- Racking up CC points through my normal course of business (cc fee is actually 1-tax rate...so using cards with high reward multiples and writing off a meaningful % of the fee is a no-brainer)- Extends my 'Days Payable' even further by using cc for all expenses (vendor Net 30 + 30 days for credit card means my vendors provide all of my near-term funding)- Crips, clean and simple user interface makes ...

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TG

Todd Ganos

12/31/20

5 out of 5

For Business -- Melio Payments Is The Better Choice

For both business and personal expenses, I had used another payment service. After multiple poor customer services experiences with the other payment service, I looked for an alternative and found Melio for my business expenses. The key difference for my firm has been Melio's responsiveness when an issue comes up or I have a question about something. It is refreshing to have this level of customer support experience with any service provider one might have.

CL

CharBoe Legacy Tree

12/24/20

5 out of 5

Melio's Professionally Efficient Staff and Service

Melio's staff and service are both very professional and efficient. It is an extremely helpful and easy tool for a new small business owner to possess. Zohar Scheinman is very knowledgeable and customer service oriented. I contacted Zohar on Christmas Eve and he answered my call and assisted me in a very professional and knowledgeable manner. I would recommend Melio to any small business owner looking to effectively manage the day to day financial components of their organization.

BS

Brett Shingu

12/21/20

5 out of 5

super easy to use and great customer…

super easy to use and great customer support

AS

Andrea Schmit

12/17/20

5 out of 5

Flawless troubleshooting team

Our business is new to Melio as of the last 6 months. There has been a learning curve, but I've been fully supported by the Melio team. Not only have we been met with patience and experienced positive results, the team has been instrumental in my learning, so I am better able to navigate the work needing to be done in the next situation.

LM

Laura McGuire

12/16/20

5 out of 5

Roche Facilties Maintainence loves Melio and they have proven to love us back!!!!

So my attorney suggested as a new business that we use Melio for guaranteed and easy to track payments. There was a bit of concern on my part at first since I had never heard of them and we were a startup as well. But that is precisely why we needed it and since we started using the service we as a company and also our vendors are loving the quick and ease of use.The Melio customer service team has without a doubt been fantastic. They have proven to be quick in response and very receptive ...

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JL

Jen Lorenzen

12/15/20

5 out of 5

Mariam was great

Mariam was great. She corrected my issue with ease which was to reissue a lost check bill payment. The customer had already set up ACH for future payments, so she was able to reissue that way. Easy peasy!

JG

Jorge Gonzalez

12/13/20

5 out of 5

Excellent service and follow up

Excellent service and follow up, kudos to Leah Cannon and the team.

JW

Jim Wilson

12/11/20

5 out of 5

Fast

Fast, courteous service, and very convenient!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].