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Melio

Melio Reviews in September 2026: User Ratings, Pros & Cons

Streamline AP processes and save time and money.

4.84

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Starts from $18.50 / user / month when monthly, also offers free forever plan

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Melio Reviews & Ratings

4.84

Excellent

Based on 761 ratings & 831 reviews

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Rating Distribution

Excellent

(789)

Very Good

(12)

Good

(4)

Poor

(4)

Terrible

(22)

Spotsaas Editor’s POV

Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more

Melio pros and cons

  • Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.

  • Integrates with QuickBooks Desktop and Online, saving time and reducing errors.

  • User-friendly interface that's easy to navigate.

  • Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.

  • No direct phone support available for immediate human interaction; all help starts with chat.

  • AI-driven chat automation is not capable enough to resolve issues without agent involvement.

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Showing 661-670 out of 831

PO

Paul Ostroff

02/09/21

5 out of 5

Excellent help and a great program to use to pay the vendors

The review was excellent and MR Abramsky was very helpful I am new at this and he was great with me as i did the various Vendors. He is very good teacher when it comes to the program. I like the program and I am very happy to be using Melio

BH

Bruce Hora

02/08/21

1 out of 5

this company is horrible they hide…

this company is horrible they hide there phone number there supervisor talks like shes a high school kid and they go in circles only use a bank check out there reviews

F

FX

02/05/21

5 out of 5

Excellent customer service from start to finish!

Excellent customer service from start to finish!Great attention to details, quick response time and follow up to ensure software was meeting our needs. Highly recommend,

MP

MVCH Properties

01/28/21

5 out of 5

The support staff was very helpful in…

The support staff was very helpful in setup new invoices. They took time to explain.

C

Chris

01/26/21

5 out of 5

Overwhelmingly pleased

Overwhelmingly pleased! We pay many contracted vendors, and Melio has been a lifesaver! The cost (free) speaks for itself, the ability to choose ACH/direct deposit (preferred for us) or mailed check is great, and the customer service is prompt and efficient.

NS

Nita Shah

01/22/21

5 out of 5

Matt (if that is his real name) is the…

Matt (if that is his real name) is the BEST!. Some functionality can be improved, such as generating reports and being able to correct emails and resend payments

JH

Jason Hill

01/20/21

5 out of 5

Awesome payment option

Wow. What a great experience. Easy to use and easy to send money for small businesses and nonprofits. The customer service is great. Thanks, Melio!!

JH

James Howe

01/13/21

5 out of 5

Well what a breath of fresh air

Well what a breath of fresh air, a courteous customer service rep who was well trained and had all my answers quickly~ Kudos to you guys for not forgetting the customer in the customer service,

LF

Laura Fung

01/12/21

5 out of 5

Great support and easy to use!

After postponing my Melio account setup for quite some time, I finally scheduled a brief call to get set up as a vendor whose customers had been using Melio for payments. Felix was very knowledgeable and helpful and made the process a breeze. I am eager to use Melio for customers who have been asking for online payment options. The payment button that I can add to my emails and invoices is awesome!

DF

Debbie Friday

01/12/21

5 out of 5

Well Please

I am very pleased with the product and the customer service we have received has been excellent.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].