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Melio

Melio Reviews in June 2026: User Ratings, Pros & Cons

Streamline AP processes and save time and money.

4.4

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Starts from $18.50 / user / month when monthly, also offers free forever plan

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Melio Reviews & Ratings

4.4

Very Good

Based on 286 ratings & 781 reviews

Rating Distribution

Excellent

(739)

Very Good

(12)

Good

(4)

Poor

(4)

Terible

(22)

Spotsaas Editor’s POV

Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more

Melio pros and cons

  • Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.

  • Seamlessly integrates with QuickBooks Desktop and Online, saving time and reducing errors.

  • User-friendly interface that's intuitive and easy to navigate.

  • Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.

  • No direct phone support available for immediate human interaction; all help starts with chat.

  • AI-driven chat automation is not robust enough to resolve issues without agent involvement.

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Showing 651-660 out of 781

YV

Yolanda Vilen

10/22/20

5 out of 5

Easy to use and great customer service

Easy to use and great customer service. Perfect for small business use, and it's free! :)

S

Seth

10/21/20

3 out of 5

I love the QuickBooks Intergration and…

I love the QuickBooks Intergration and overall the service to pay checks is good. However, it is currently too difficult to get a copy of a deposited check and customer service still seems to be slow especially in handling a request to get a copy of a cancelled/deposited check. I’m hoping they can create a feature to retrieve this from QuickBooks or at least make it easily accessible from a website or at least a simple request form.

TD

Tim Duggan

10/21/20

5 out of 5

Melio has been a godsend

Melio has been a godsend. I have always wondered why ACH platforms aren't simpler. Melio has solved 99% of my ACH related issues.I can onboard vendors with two pieces of info: 1) routing number, 2) account number. That's it. I can email them and text them a link to invite them to input that data.The whole app is smooth and easy and the folks at Melio I've spoken with on the phone are friendly, helpful, and cheerful.Not a review-writer generally, but this has really changed the game for me.

M

Melissa

10/20/20

4 out of 5

Great interface with very few bugs

Melio syncs bills and bill payments with QBO and it's FREE for ACH and check payments. Melio offers features like an Accountant Dashboard for those with multiple clients, bill payment Approvals, Autopayments, and Vendor Notifications. The interface is clean and intuitive, plus Customer Service is readily available by chat on any screen.There are a few bugs that the Melio tech team is currently working through such as how Autopayments sync to QBO and how often Vendor Notifications are ...

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D

Dan

10/20/20

5 out of 5

easy to use and great interface!

easy to use and great interface!

MB

Mohammad Banawan

10/20/20

5 out of 5

easy to use

easy to usevery simple and cost effective.

D

david

10/20/20

1 out of 5

I tried paying a bill

I tried paying a bill, you folks didn't send the payment, then emailed me telling me the bank ACH failed and you needed more info. That made the payment late so I just paid with a check instead. You held my money almost a week and only refunded it when I contacted you to give me my money back.

C

customer

10/19/20

1 out of 5

Melio is absolutely terrible

Melio is absolutely terrible. No customer service number, and email customer service is very lax. The platform does not work like it should, and I have to manually sync to our quickbooks account every single time I go to make a payment. I cannot edit payment requests to change our quickbooks category either. Terrible, awful, and no good at all.

AC

Ana Chaud

10/17/20

5 out of 5

I just learned about Melio today and…

I just learned about Melio today and Zohar was great and very patient explaining it to me! Thank you!

MD

Mrs. Donaldson

10/16/20

5 out of 5

Superior customer support

The support team, especially Bea, were excellent. My issue was investigated thoroughly and in a very timely manner. Bea was courteous and helpful. She went above and beyond my expectations; never tried to pass the issue off to anyone else, but was the advocate insure I received support from operations billing department. I really appreciate her help.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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