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Melio

Melio Reviews in September 2026: User Ratings, Pros & Cons

Streamline AP processes and save time and money.

4.84

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Starts from $18.50 / user / month when monthly, also offers free forever plan

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Melio Reviews & Ratings

4.84

Excellent

Based on 761 ratings & 831 reviews

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Rating Distribution

Excellent

(789)

Very Good

(12)

Good

(4)

Poor

(4)

Terrible

(22)

Spotsaas Editor’s POV

Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more

Melio pros and cons

  • Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.

  • Integrates with QuickBooks Desktop and Online, saving time and reducing errors.

  • User-friendly interface that's easy to navigate.

  • Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.

  • No direct phone support available for immediate human interaction; all help starts with chat.

  • AI-driven chat automation is not capable enough to resolve issues without agent involvement.

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Showing 631-640 out of 831

JC

Jamie Collier

03/03/21

5 out of 5

Outstanding customer support

Outstanding customer support. Please keep up the good work and keep making Melio even better than it already is.

CD

Camille Dumont

03/03/21

5 out of 5

Great service, great company!

I have had a very good experience with the Melio service and team so far. They are easy to reach and always helpful and professional. There are a few features that they have confirmed are in the developmental phase (international payments and expedited payments) that would be really useful to our company. I look forward to those additions.

O

OJ

03/02/21

5 out of 5

Outstanding Customer Service

Brianna was the first person I spoke to at Melio. She was extremely helpful and patient in answering all my questions. I have even more confidence and trust in Melio as a result of my interaction with Brianna

JL

Jason Lovely

03/02/21

5 out of 5

Review

Easy to use + great customer service.

CR

Chianda Rawlins

03/02/21

5 out of 5

I'm enjoying Melio

Dan provided awesome customer service! He was thorough and explained everything clearly. I also appreciated that he was very personable and patient. Melio is a wonderful platform for sending and receiving payments. It also works with QuickBooks, which I'm grateful for. Although, I'm just getting started, I can see how this will be a huge benefit to have going forward.

MH

Michelle Handley

03/02/21

5 out of 5

Matt is A-MA-ZING

Matt is A-MA-ZING! He was always pleasant and easy to talk to. He was knowledge, helpful, and was always willing to try a new possible solution to my problem!

HD

Heather Davison

02/26/21

5 out of 5

Melio is a lifesaver

I had discovered Melio, shortly before the pandemic. The economic impact of the pandemic hit our company hard. The pandemic created a situation where banks were not eager to loan any working capital.Thanks to Melio, we were able to use our credit cards to pay vendors, while preserving cashflow and preventing ourselves from getting behind with vendors and service providers. I honestly don't know if we would have survived without it. Additionally, we can now offer our customers a way to pay ...

Read more

MF

Meredith Freeman

02/26/21

5 out of 5

It was a pleasure to work with Kyle

It was a pleasure to work with Kyle. He was friendly and professional and very knowledgeable about Melio. If I got confused, he went over again - and again - until I got it right. I think that Kyle is a great employee for Melio. He's top notch.

J

Jonathan

02/25/21

5 out of 5

Great platform

Great platform, makes payments easy and fast and no cost.

NA

Nicholas Aceto

02/25/21

5 out of 5

Very helpful and responsive!

Very helpful and responsive!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].