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Melio

Melio Reviews in June 2026: User Ratings, Pros & Cons

Streamline AP processes and save time and money.

4.4

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Starts from $18.50 / user / month when monthly, also offers free forever plan

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Melio Reviews & Ratings

4.4

Very Good

Based on 286 ratings & 781 reviews

Rating Distribution

Excellent

(739)

Very Good

(12)

Good

(4)

Poor

(4)

Terible

(22)

Spotsaas Editor’s POV

Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more

Melio pros and cons

  • Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.

  • Seamlessly integrates with QuickBooks Desktop and Online, saving time and reducing errors.

  • User-friendly interface that's intuitive and easy to navigate.

  • Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.

  • No direct phone support available for immediate human interaction; all help starts with chat.

  • AI-driven chat automation is not robust enough to resolve issues without agent involvement.

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Showing 631-640 out of 781

EM

Erin Myers

12/11/20

5 out of 5

Excellent customer service

Excellent customer service

VC

V. Chintam

12/10/20

5 out of 5

Leah Cannon

Leah Cannon, Melio, a customer success manager was instrumental in helping our company out of a tight jam and in doing so in a quick and efficient manner relieved a lot of stress and anxiety for me.

D

Dawn

12/10/20

4 out of 5

Almost 5 Stars

Would love to give 5 Stars, no reflection on the agent that helped via Chat, ALWAYS get a responsive and helpful response (for example it was Cam today). However, when emailing support, not always quick to respond to email. I wanted to include a clip of my issue, unfortunately not able to do so in chat. Appreciate Cam's assistance in resolving my matter.

EP

El Patio Tracy

12/01/20

5 out of 5

Excellent service and the perfect…

Excellent service and the perfect payment platform especially in these difficult times. Great follow up from Julia. Definitely recommend working with them.

M

Matt

11/29/20

5 out of 5

A savior for AP and AR

Hands down the easiest, most intuitive accounts receivables and payables software I've ever used. I would recommend Melio to any size business -- small, medium or large.Also, the free and so easy to use ACH is an absolute game changer.And, the account manager I’ve been setup with, Zohar S, has provided ridiculously good customer service.

C

Charles

11/23/20

5 out of 5

Flawless Experience!

I work in Accounts Receivable for a medium sized company with almost one thousand weekly deliveries. My experience with Melio has been the best of any payment service our customers used. They recently made an update to their payment portal, and their employee Bella called to walk me through set up. She was very polite, and she was able to help with all the questions I had. Their new portal is intuitive, and has a great look too. I'd recommend this service to any company looking to make payments.

BC

blake chadha

11/17/20

5 out of 5

Sam from Melio has been Amazing.

Sam from Melio has been extremely helpful he answers every question i ask and does so almost immediately.

BW

benny wang

11/16/20

1 out of 5

We're a small business

We're a small business, setup an account and try to use Melio ACH service, then we've been told unable to verify our business by email from their compliance department. We asked compliance department (by email) what verifications do we need to provide to use their service (NO response), asked online customer service (don't help).This "service provider" do not provide service to small business. TOO BAD.

KJ

Karissa Joelle

11/14/20

1 out of 5

bad customer services, no correspondence, delayed payments

I use Melio as it's integrated with Quickbooks for the small business I manage. I use them to pay vendors, but I have not had a good experience with them. There are multiple vendors that say they don't receive the checks Melio sends them- even verifying the addresses are correct. I've requested to reissue payments, still haven't been received. Melio claims it's because USPS is having delays- these payments are now 90 days overdue. I requested a refund from Melio, they said it would take 3-5 ...

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G

GLM

11/04/20

5 out of 5

I’ve been so impressed with this new…

I’ve been so impressed with this new fintech company! Melio really listens to customers. An account manager, Zohar, reached out to me proactively, several times, to check my experience, answer questions and collect feedback. I am so impressed with Zohar and Melio.GLMex-Amazon

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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