Melio Reviews in June 2026: User Ratings, Pros & Cons
Streamline AP processes and save time and money.
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Starts from $18.50 / user / month when monthly, also offers free forever plan
Melio Reviews & Ratings
Spotsaas Editor’s POV
Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more
Melio pros and cons
Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.
Seamlessly integrates with QuickBooks Desktop and Online, saving time and reducing errors.
User-friendly interface that's intuitive and easy to navigate.
Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.
No direct phone support available for immediate human interaction; all help starts with chat.
AI-driven chat automation is not robust enough to resolve issues without agent involvement.
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Showing 591-600 out of 781
SM
Susan Monagle
02/25/21
Melio is a very great payment system
Melio is a great payment system for small business. It is easy to set up, works as described and has very responsive customer service for any questions. Best yet, it is free! Yesterday, a customer success manager, Sam, called me to see if I had any questions. I was impressed with his knowledge and eagerness to ensure I was having success with the Melio product. He also sent me a link on the the receivables side of the system so I can see how that might be useful to my business. I am very ...
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H
Heather
02/24/21
I had a great experience with Melio…
I had a great experience with Melio today! I've been a customer of Melio for about month and received an outreach satisfaction call. We reviewed the functionality of Melio's system via screen share to ensure that I'm making the most of what Melio has to offer my business. The system is streamlined and very easy to use. The ability to link multiple accounts to the paying funds profile and/or the receiving funds profile would give them 5 stars from me!
EM
Emily M
02/24/21
Smart small business solution
Spencer had us up and running in good time, and immediately responsive to subsequent questions and even to our clients downstream. The process stream can be improved in regards client messaging audit trail/tracking, so looking forward to application enhancements.
NF
Norah Friel
02/24/21
Needed assistance with a same-day ACH…
Needed assistance with a same-day ACH option. Melio is so responsive and helpful!Every time I contact them through the messaging service, I have an answer or remedy within minutes. Highly recommend.
A
Ashley
02/24/21
Felix was great
Felix was great! Extremely helpful and patient.
LM
Lisa Manning
02/23/21
What a helpful phone call
What a helpful phone call! I set up this service to pay my rent only. But with your help I set up my business payments through Melio and sent my first request for payment today. It was so easy! Thank you again.
RB
Ron Bartels
02/23/21
This company has a disconnected phone…
This company has a disconnected phone number. Their listed customer service phone number was 917-728-6180. Their email has failed so far for two days.
KC
Kim Chin
02/22/21
Does not have a 24-hour customer…
Does not have a 24-hour customer service, if with a problem you have to wait until they are in the office, also not as convenient as claimed, takes a long time to address problems, there is potential fraudulent activity going on with Melio I am out over ten thousand dollars ,my bank account is deducted, and whenever you call for customer service it keep saying calls to be monitored again and again then hangs up in support there is a Daniel that is calling on a private number, , Melio has ...
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GW
Guerin Woodgate
02/20/21
Awful experience
Awful experience. Set this service up through Intuit QuickBooks Online as it was recommended by Inuit. Bill pay was late which incurred finance fees. One person indicated they would research and never responded back. Sent several emails asking for a refund of the fees with no response.I have stopped using the service since they cannot send a single bill payment on time. Melio does not answer their phone or email which is a problem. I refused to do business with a company that will not ...
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S
Susie
02/19/21
Spencer's the best!
Spencer helped me figure out why my payment hadn't gone out, and also explained why it happened and what to do in the future to keep it from happening. He's the best!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].