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Melio

Melio Reviews in June 2026: User Ratings, Pros & Cons

Streamline AP processes and save time and money.

4.4

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Starts from $18.50 / user / month when monthly, also offers free forever plan

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Melio Reviews & Ratings

4.4

Very Good

Based on 286 ratings & 781 reviews

Rating Distribution

Excellent

(739)

Very Good

(12)

Good

(4)

Poor

(4)

Terible

(22)

Spotsaas Editor’s POV

Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more

Melio pros and cons

  • Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.

  • Seamlessly integrates with QuickBooks Desktop and Online, saving time and reducing errors.

  • User-friendly interface that's intuitive and easy to navigate.

  • Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.

  • No direct phone support available for immediate human interaction; all help starts with chat.

  • AI-driven chat automation is not robust enough to resolve issues without agent involvement.

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Showing 551-560 out of 781

JM

Jan Miller

03/24/21

5 out of 5

My problem was resolved quickly.

My problem was resolved quickly.

LP

Ltg Projects, LLC

03/23/21

5 out of 5

Five Stars for Leah Cannon

The five star rating is specifically for account manager, Leah Cannon. She has been on the ball any time I have questions or needs! I've had several issues of not being able to receive money from businesses, delayed payments, or issues authenticating my payments. This is troublesome as it costs me time & money; however, Leah has helped me through each issue in a very timely manner. I rarely find a representative this attentive and quick. So thank you!

AA

Ani Ayrapetyan

03/22/21

5 out of 5

I am highly satisfied with my services…

I am highly satisfied with my services with Melio based on two aspects. The first is the product itself. Compared to the other ACH processing companies I have tried out, Melio best accommodates my needs because it is so simplified and that helps me not dedicate so much time in entries. The second is their customer services. If I ever come across an issue or have questions about the process, customer service is available through chat and responds quickly. To throw the icing on the cake, my ...

Read more

LH

Linda Houser

03/19/21

5 out of 5

Got the help I needed

Nick was outstanding guiding me through the nuances of getting going with Melio. The user interface is not as intuitive as I’d like but it’s quick once things are set up.

RN

Ryan N

03/19/21

5 out of 5

Melio has been great!

Melio has been a great resource for my startup. It has really allowed our team to streamline our payments and get better organized. Noa and the rest of the team at Melio have always been very pleasant to speak with and helpful. I highly recommend Melio!

P

Patty

03/18/21

5 out of 5

Thank you

Thank you! Very fast and was able to fix my address problem.

AC

Ann Carlton

03/18/21

5 out of 5

Robert was super helpful

Robert was super helpful. Even when I needed to change what I already asked him to do.

DG

Denise Goldman

03/18/21

5 out of 5

Silver Lining to Covid19

During these difficult times, Melio has helped our company streamline our AP department. Our vendors are thrilled that funds go directly into their account eliminating trips to the bank. The customer service department responds immediately if there are questions. This has been a great addition to our company without additional staff.

A

Angela

03/18/21

5 out of 5

Oh how I love Melio!

I use Melio (plus QBO) for a small non-profit in the US. I wish it was available in Canada, too, where I run my own business! It's so easy to make payments to vendors - and even better, paying via ACH is FREE! Our needs are fairly simple at this point, but it's smooth and fast, and that's what I appreciate.

H

HeatherM

03/17/21

3 out of 5

Both Poor and Excellent

I'm giving a review that's in the middle "Fair" because their phone number provided by Intuit and is published everywhere on Melio's site is DISCONNECTED which is really frustrating. However, once I used the chat for support, the agent was very friendly and resolved my issue quickly.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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