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Melio

Melio Reviews in September 2026: User Ratings, Pros & Cons

Streamline AP processes and save time and money.

4.84

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Starts from $18.50 / user / month when monthly, also offers free forever plan

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Melio Reviews & Ratings

4.84

Excellent

Based on 761 ratings & 831 reviews

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Rating Distribution

Excellent

(789)

Very Good

(12)

Good

(4)

Poor

(4)

Terrible

(22)

Spotsaas Editor’s POV

Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more

Melio pros and cons

  • Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.

  • Integrates with QuickBooks Desktop and Online, saving time and reducing errors.

  • User-friendly interface that's easy to navigate.

  • Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.

  • No direct phone support available for immediate human interaction; all help starts with chat.

  • AI-driven chat automation is not capable enough to resolve issues without agent involvement.

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Showing 521-530 out of 831

SW

Sarai W

12/06/21

5 out of 5

Great customer service!!!

My customer service support experience with Jhonathan was excellent. He was very thorough in his assessment of my needs and was able to take care of the issue swiftly. Thanks again!

CA

CleanBooks Accounting

12/03/21

5 out of 5

Robert was the best

Robert was the best! I sent a message expected to receive a reply in the morning but he responded and completely resolved my issue. The best customer service!

K

kim

12/03/21

5 out of 5

Intuit/Melio is always so fast

Intuit/Melio is always so fast, professional and easy when it comes to fixing any issues I have in regards to payment issues :)

M

Mark

12/03/21

5 out of 5

I reached out to Melio and within 24…

I reached out to Melio and within 24 hours, I had a response and potential solutions. Raymond is great to work with and is the nicest person. Great Customer Care!!!THANK YOU!!

C

Consumer

12/02/21

5 out of 5

Ray Was Excellent!

Ray was excellent! Responded quickly, and helped to resolve an issue with little effort on my part, and followed up all the way through. Thank you Ray!

SB

steven Bullock

12/02/21

5 out of 5

Cary was excellent

Cary was excellent, he was patient and helped me through the process of getting verified. I truly appreciate the time he took to assist me. I am pleased and very thankful for his assistance.

CD

Christine de la Garza

12/01/21

5 out of 5

Great customer support

Excellent customer support. I reached out via chat and was promptly connected to a person (after a few bot responses) and she took care of my business … and my anxiety too.

IS

Industrial Safety

11/30/21

5 out of 5

I must compliment Christina's customer…

I must compliment Christina's customer service. she has been very knowledgeable and helpful. Christina's instructions have been very easy to follow. This is a rarity nowadays.

LZ

Lore zo Wilts

11/20/21

5 out of 5

You have helped me eradicate my…

You have helped me eradicate my existing problem and dilemma. With obtaining my Salesforce grant.

SE

Seth E

11/16/21

5 out of 5

"Great Service!"

What do you like best about Melio? This service saves me so much time and makes it very easy to make payments to our vendors. What do you dislike about Melio?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].