Melio Reviews in September 2026: User Ratings, Pros & Cons
Streamline AP processes and save time and money.
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Starts from $18.50 / user / month when monthly, also offers free forever plan
Melio Reviews & Ratings
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Spotsaas Editor’s POV
Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more
Melio pros and cons
Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.
Integrates with QuickBooks Desktop and Online, saving time and reducing errors.
User-friendly interface that's easy to navigate.
Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.
No direct phone support available for immediate human interaction; all help starts with chat.
AI-driven chat automation is not capable enough to resolve issues without agent involvement.
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Showing 511-520 out of 831
BS
Billy Simmons
12/10/21
Outstanding Customer Support for Scheduled Payment Issue in QB
Alyssa was most helpful. She was very quick to find the issue and provide clear and concise instructions on how to change our vendor's AP ACH information. Thank you so much..
MK
Mike Kroener
12/10/21
Had a great experience with Jai!
Had a great experience with Jai!
RR
Randall R
12/10/21
Julia took care of two checks that…
Julia took care of two checks that weren't deposited by our vendor in less time than I could have written another check,. Great job in making it easy to take care of this!
IH
Israel Hakalir
12/10/21
Julia responded quickly on the chat and…
Julia responded quickly on the chat and resolved the issue with minimal interactions.
IH
Israel Hakalir
12/10/21
Julia responded quickly on the chat and…
Julia responded quickly on the chat and resolved the issue with minimal interactions.
MK
Mike Kroener
12/10/21
Had a great experience with Jai!
Had a great experience with Jai!
MC
Melio Customer
12/09/21
Christina in Customer Service was quick…
Christina in Customer Service was quick to resolve my issue. She took the time to understand my problem and worked to resolve in a timely manner
RF
Rachel Friedland
12/09/21
Peter is the best customer service rep hands down!
This review is specifically for the outstanding customer service we received from my rep Peter Solomon. I own an accounting firm and my new clients struggled to start up their new Melio account when they transitioned to a new QBO file. They spent upwards of 6 hours on the phone with 2 different Melio reps and was told they needed to create a whole new email (which wasn't an option). They were ready to walk away but I suggested we reach out to Peter, because he has helped me tremendously in ...
Read more
RF
Rachel Friedland
12/09/21
Peter is the best customer service rep hands down!
This review is specifically for the outstanding customer service we received from my rep Peter Solomon. I own an accounting firm and my new clients struggled to start up their new Melio account when they transitioned to a new QBO file. They spent upwards of 6 hours on the phone with 2 different Melio reps and was told they needed to create a whole new email (which wasn't an option). They were ready to walk away but I suggested we reach out to Peter, because he has helped me tremendously in ...
Read more
MC
Melio Customer
12/09/21
Christina in Customer Service was quick…
Christina in Customer Service was quick to resolve my issue. She took the time to understand my problem and worked to resolve in a timely manner
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].