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Melio

Melio Reviews in September 2026: User Ratings, Pros & Cons

Streamline AP processes and save time and money.

4.84

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Starts from $18.50 / user / month when monthly, also offers free forever plan

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Melio Reviews & Ratings

4.84

Excellent

Based on 761 ratings & 831 reviews

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Rating Distribution

Excellent

(789)

Very Good

(12)

Good

(4)

Poor

(4)

Terrible

(22)

Spotsaas Editor’s POV

Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more

Melio pros and cons

  • Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.

  • Integrates with QuickBooks Desktop and Online, saving time and reducing errors.

  • User-friendly interface that's easy to navigate.

  • Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.

  • No direct phone support available for immediate human interaction; all help starts with chat.

  • AI-driven chat automation is not capable enough to resolve issues without agent involvement.

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Showing 491-500 out of 831

J

Jen

12/21/21

5 out of 5

Brian was hugely helpful in answering…

Brian was hugely helpful in answering my questions about an upcoming payment. He was able to confirm the amount, the ETA, and my account information quickly and easily.

JC

Jessica Cochran

12/20/21

5 out of 5

I always have great service with Melio

I always have great service with Melio, in terms of tracking missing payments or any issues. Most recently Leah was super helpful.

HS

Hayley Smith

12/20/21

5 out of 5

Jai gave AMAZING customer service

Jai gave me AMAZING customer service. Prompt and fixed the problem immediately! Thank you, Jai!

R

Robyn

12/20/21

5 out of 5

Brian was very helpful today

Brian was very helpful today. He answered my question and I was able to resolve my issue.

MJ

Munkhsaikhan Jargalsaikhan

12/17/21

5 out of 5

It was quick and properly

It was quick and properly

DK

Doreen Kelley

12/17/21

5 out of 5

I needed guidance related to a vendor…

I needed guidance related to a vendor not receiving their check and needing to reissue as a DD. The individual that helped me through chat was responsive and easy to understand. Thank you!!

B

Ben

12/17/21

5 out of 5

Best Billing Paying ACH Software

Easy software to use and make ACH payments when your bank is awful at it. I had an issue where I had a payment already being paid and they were able to stop it within 30min - great customer service and great Product

K

Kim

12/16/21

5 out of 5

They were very helpful in helping me…

They were very helpful in helping me fix an error that I did. They were fast and very efficient.

B

bert

12/16/21

5 out of 5

Maria was a great help.

Maria was a great help.

C

Carter

12/15/21

5 out of 5

Excellent service. Fast response.

Brian was extremely prompt in helping me resolve my issue.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].