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Melio

Melio Reviews in September 2026: User Ratings, Pros & Cons

Streamline AP processes and save time and money.

4.84

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Starts from $18.50 / user / month when monthly, also offers free forever plan

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Melio Reviews & Ratings

4.84

Excellent

Based on 761 ratings & 831 reviews

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Rating Distribution

Excellent

(789)

Very Good

(12)

Good

(4)

Poor

(4)

Terrible

(22)

Spotsaas Editor’s POV

Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more

Melio pros and cons

  • Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.

  • Integrates with QuickBooks Desktop and Online, saving time and reducing errors.

  • User-friendly interface that's easy to navigate.

  • Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.

  • No direct phone support available for immediate human interaction; all help starts with chat.

  • AI-driven chat automation is not capable enough to resolve issues without agent involvement.

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Showing 451-460 out of 831

M

mark

01/31/22

5 out of 5

Super prompt and efficient!

Super prompt and efficient!

HW

Heather Walden

01/29/22

5 out of 5

Used the help button

Used the help button, got a quick response and appropriate questions to my problems, then an email with outlined instructions to fix the problem. and done! Thanks!

T

Tom

01/28/22

5 out of 5

Leah Schwartz was very helpful and…

Leah Schwartz was very helpful and handled our issue very quickly

CS

Client Support Tom Sturm Group

01/28/22

5 out of 5

Leah was able to quickly answer my…

Leah was able to quickly answer my questions and provide insight on how best to resolve my problem. I've never had a bad experience with Melio's support and appreciate Leah's knowledge and focus on solving any issues!

A

A.T

01/27/22

5 out of 5

Jhonathan was patient

Jhonathan was patient, VERY CALM, and understanding through MY MISTAKES. He could have gotten an attitude and been rightfully upset with me but he did not. I was stressed and my stress caused me to misread MULTIPLE TIMES what he wrote. That was MY FAULT and I apologized. I'm just VERY GRATEFUL he had the maturity to handle my melt down and a forgiving spirit to accept my apology. Again Jhonathan I am sorry. You did an AMAZING job and I APPRECIATE your help. I hope any other rep I receive in ...

Read more

PH

Patty Herron

01/25/22

5 out of 5

Thank your Brian for you help today

Thank your Brian for you help today. You were very professional in resolving my problem. Excellent customer service.

J

JB

01/24/22

5 out of 5

Great customer support from Leah today

Great customer support from Leah today! Much thanks, resolved issue super duper fast!

C

customer

01/21/22

5 out of 5

User friendly & best customer service

Hands down the best bill payment process I have found! The software itself is super user-friendly and the customer support is top-notch. Our company has been working with Patrick who has been beyond helpful with the setup process as well as answering any other questions. Cannot wait to incorporate Melio into our other companies. Well done!

KJ

Kristin Jagos

01/21/22

5 out of 5

Not only did she quickly direct me on…

Not only did she quickly direct me on how to solve the problem, she made me laugh while she did it. Awesome service!

PB

Pedro Beltran

01/20/22

5 out of 5

Adrienne was very helpful and responded…

Adrienne was very helpful and responded quickly.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].