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Melio

Melio Reviews in September 2026: User Ratings, Pros & Cons

Streamline AP processes and save time and money.

4.84

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Starts from $18.50 / user / month when monthly, also offers free forever plan

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Melio Reviews & Ratings

4.84

Excellent

Based on 761 ratings & 831 reviews

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Rating Distribution

Excellent

(789)

Very Good

(12)

Good

(4)

Poor

(4)

Terrible

(22)

Spotsaas Editor’s POV

Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more

Melio pros and cons

  • Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.

  • Integrates with QuickBooks Desktop and Online, saving time and reducing errors.

  • User-friendly interface that's easy to navigate.

  • Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.

  • No direct phone support available for immediate human interaction; all help starts with chat.

  • AI-driven chat automation is not capable enough to resolve issues without agent involvement.

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Showing 411-420 out of 831

KG

Kimberly Gropp

02/23/22

5 out of 5

Adrienne was most helpful in resolving…

Adrienne was most helpful in resolving a bank connection issue!

JQ

Joel Q

02/18/22

5 out of 5

"Best payment processor company in the USA"

What do you like best about Melio? Is is online platform that have a direct communication with their clients. The online chat is very responsive easy to use and express your concerns .

J

Joey

02/17/22

5 out of 5

Melio Customer Service

Brian was able to answer my question and resolve my issue.

NL

Natasha L

02/16/22

5 out of 5

"I love this software more than any other accounting software,"

What do you like best about Melio? It's easy friendly and safe. Customer Service is impeccable. What do you dislike about Melio?

RH

Richard Hardoon

02/15/22

5 out of 5

We had some issues with verification…

We had some issues with verification process. Alex and Brian were great and solved the issue promptly.

KM

Kimberly Mallard

02/11/22

5 out of 5

Robert got back to me really quickly…

Robert got back to me really quickly and was super helpful in answering my questions.

C

customer

02/10/22

5 out of 5

We had an issue with 3 lost checks to…

We had an issue with 3 lost checks to the same vendor. Our CS expert Marcus helped us out in a very quick manner. Kudos to Marcus making the process easy.

VM

Valerie Melendez

02/10/22

5 out of 5

Adrienne

Adrienne was very helpful. She promptly replied to each of my requests with action that she had taken to resolve the issue. Very professional and polite.

WP

Walter P

02/10/22

5 out of 5

I received a prompt and knowledgeable…

I received a prompt and knowledgeable reply from Adrienne today. While the wait times have been long at times, they always answer eventually. I like the service very much.

NP

Nancy P

02/09/22

5 out of 5

"Melio is a great option!"

What do you like best about Melio? I like that my client can choose how they want to pay and then pay the fee without me having to explain it! I also like being able to set monthly expenses to be paid automatically!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].