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Melio

Melio Reviews in August 2026: User Ratings, Pros & Cons

Streamline AP processes and save time and money.

4.85

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Starts from $18.50 / user / month when monthly, also offers free forever plan

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Melio Reviews & Ratings

4.85

Excellent

Based on 831 ratings & 831 reviews

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Rating Distribution

Excellent

(789)

Very Good

(12)

Good

(4)

Poor

(4)

Terrible

(22)

Spotsaas Editor’s POV

Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more

Melio pros and cons

  • Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.

  • Integrates with QuickBooks Desktop and Online, saving time and reducing errors.

  • User-friendly interface that's easy to navigate.

  • Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.

  • No direct phone support available for immediate human interaction; all help starts with chat.

  • AI-driven chat automation is not capable enough to resolve issues without agent involvement.

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Showing 31-40 out of 831

SE

Sarah Ella

06/20/25

5 out of 5

Anthony was quick to respond!

Anthony was quick to respond and answered all my questions regarding a situation that I hadn't dealt with before.

UC

US Customer

06/18/25

5 out of 5

quick competent answers

Date of experience:June 18, 2025

C

Camila

06/18/25

5 out of 5

Amazing Customer Service

I received support from different people: Denya, Isabel and Eric, and all of them were exceptional. This is what makes the difference, you can have a good software but customer service is the game changer!

WL

Walsceno LLC

06/17/25

5 out of 5

Quick and helpful!

Date of experience:June 17, 2025

J

Jay

06/17/25

5 out of 5

My call back was very quick and the…

My call back was very quick and the agent, Juliana was professional and courteous. Took care of my concern in no time. Excellent!

RT

Roxana Tovar

06/17/25

5 out of 5

Isabel's Excellence in Customer Service

Isabel was very professional and helpful. Even though I could not change a date and invoice on a prior payment, she offered a solution for handling the double invoice payment on Melio and QuickBooks. Thank you!

FJ

Finance JEM Security LLC

06/17/25

5 out of 5

Quickly understood my request and…

Quickly understood my request and promply helped, thanks Bradys

EM

Edie Morris

06/16/25

5 out of 5

Dayshona's response was quick and…

Dayshona's response was quick and contained some information I had not been given in the past. Basically, it was a work around until my issue was fixed. I appreciated it!

N

Nami

06/13/25

5 out of 5

Dayshona is Very Helpful

Dayshona was helpful in clearing up an issue that was previously complicated by other support messages. Dayshona was able to get it resolved with minimal stress to me.

N

Natalie

06/12/25

5 out of 5

Debbie was knowledgeable and efficient…

Debbie was knowledgeable and efficient and solved my issue quickly.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].