Melio Reviews in September 2026: User Ratings, Pros & Cons
Streamline AP processes and save time and money.
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Starts from $18.50 / user / month when monthly, also offers free forever plan
Melio Reviews & Ratings
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Spotsaas Editor’s POV
Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more
Melio pros and cons
Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.
Integrates with QuickBooks Desktop and Online, saving time and reducing errors.
User-friendly interface that's easy to navigate.
Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.
No direct phone support available for immediate human interaction; all help starts with chat.
AI-driven chat automation is not capable enough to resolve issues without agent involvement.
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Showing 311-320 out of 831
A
Andrijana
05/22/23
The man behind the chat
The man behind the chat, Yiromys has been incredibly helpful and efficient. I am thrilled!
S
Stephanie
05/21/23
David was very efficient and helped a ton!
David was super efficient! We were having an issue where a former employee's email was still active in billpay and continued to get emails. David quickly helped me change the account to fix this, and we were done with the process in less than 5 minutes! Great service with efficiency and care, thanks David!
J
Jen
05/18/23
Anissa helped me today
Anissa helped me today. She was very helpful and effiicient in addressing my concerns. Excellent customer service!
MY
Mehmet Yasar Cicek
05/17/23
David has provided quick responses and…
David has provided quick responses and took care of the problem right away.
R
Rick
05/17/23
Sara V was excellent today
Sara V was excellent today! She understood my issue, and handled it quickly & smoothly. I pleasantly surprised by my experience. Normally, chat can take so long and I leave me feeling uncared for. Not this time. Thank you Sara.
CG
Colleen Gallion
05/16/23
Prompt and Polite
Prompt and Polite The chat support service was prompt, polite and gave me what I needed.
IT
Ivy Tilbury
05/15/23
Patience & Quick Resolution
I just had a pleasant live chat experience with Katrina; she quickly resolved my issues and was patient as I worked around my three-year-old son's demands. :) Thank you, Katrina!
L
LC
05/14/23
Excellent customer service.
Date of experience: May 15, 2023
V
VO
05/14/23
Improve
I appreciate Yiromys for quickly solving our payment problem. This was a pleasant surprise, as I had to deal with many frustrating emails from other Melio agents before. Melio could do better in their response time. They should train their agents to be more knowledgeable about their product and to respond within a day instead of a week.
LF
Linda Flewellen
05/14/23
Great customer service
The rep was able to provide the needed information
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].