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Melio

Melio Reviews in May 2025: User Ratings, Pros & Cons

Streamline AP processes and save time and money.

4.4

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Starts from $18.50/user/month when monthly, also offers free forever plan

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Melio Reviews & Ratings

4.4

Very Good

Based on 286 ratings & 781 reviews

Rating Distribution

Excellent

(739)

Very Good

(12)

Good

(4)

Poor

(4)

Terible

(22)

Expert's Review

Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more

Melio pros and cons

  • Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.

  • Seamlessly integrates with QuickBooks Desktop and Online, saving time and reducing errors.

  • User-friendly interface that's intuitive and easy to navigate.

  • Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.

  • No direct phone support available for immediate human interaction; all help starts with chat.

  • AI-driven chat automation is not robust enough to resolve issues without agent involvement.

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Showing 221-230 out of 781

CS

Cami Schwenneker

06/13/23

5 out of 5

Quick response after you get past the…

Quick response after you get past the chatbot. Back at it immediately after with Bradley's assistance.

T

Tre

06/13/23

5 out of 5

Katrina helped me very quickly resolve…

Katrina helped me very quickly resolve the issue I was having.

PS

Pamela Sapp

06/12/23

5 out of 5

You guys are the best really I always…

You guys are the best really I always get paid in a timely fashion. And I always have a speedy response from support if that is ever a problem. And your response team is amazing keep up the great work guys your batting 100 team work is a key to running a good business and good customer service and you guys are rocking it.

S~

Sandy ~ Action Glass

06/12/23

5 out of 5

Customer Service is Top Notch

We had dealt with the dreaded compromised bank account on corporate level and had to change banking accounts...that ending up being the worst nightmare ever and complicated things within quickbooks and our Melio account...however...within a couple of days of due diligence, Sara, went ABOVE and BEYOND for answers to our situation and got us back up and running with our Melio account and was extremely helpful beyond regular customer service...Thank you Sara for being a great employee for Melio!

J

Jonathan

06/12/23

5 out of 5

Always great customer service!

Date of experience: June 13, 2023

TM

Trevor Martens

06/12/23

5 out of 5

Bradley was very helpful

Bradley was very helpful and understood my issue immediately. He clarified the solution and made sure it worked for me.

LL

Latina Leads

06/11/23

5 out of 5

Excellent service

Date of experience: June 12, 2023

F

Frank

06/11/23

5 out of 5

Prompt and courteous resolution

Anisssa handled our issue very promptly and with great courtesy.

EN

Eric Nixon

06/11/23

5 out of 5

Quick and Easy

Worked with Brian today and it was a great experience!! Answered my questions right away and was able to make the changes requested as well as provide a timeline to expect completion

CE

CeCe Ellis

06/08/23

5 out of 5

Great experience w/Rhonee today

Worked with Rhonee today and it was a great experience!! Answered my questions right away and did not feel like I was talking to a person who did not understand the English language. I am pleased with the process of receiving payments and sending payments so far it has been great!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].