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Melio

Melio Reviews in May 2025: User Ratings, Pros & Cons

Streamline AP processes and save time and money.

4.4

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Starts from $18.50/user/month when monthly, also offers free forever plan

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Melio Reviews & Ratings

4.4

Very Good

Based on 286 ratings & 781 reviews

Rating Distribution

Excellent

(739)

Very Good

(12)

Good

(4)

Poor

(4)

Terible

(22)

Expert's Review

Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more

Melio pros and cons

  • Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.

  • Seamlessly integrates with QuickBooks Desktop and Online, saving time and reducing errors.

  • User-friendly interface that's intuitive and easy to navigate.

  • Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.

  • No direct phone support available for immediate human interaction; all help starts with chat.

  • AI-driven chat automation is not robust enough to resolve issues without agent involvement.

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Showing 211-220 out of 781

M

Monica

06/22/23

5 out of 5

Was having a horrible time trying to…

Was having a horrible time trying to figure out how to access my account. I contacted support stressed as could be, and Brian came to the rescue, he immediately answered all my questions and helped me figure everything out. Great technical support technician!

M

Michelle

06/21/23

5 out of 5

Melio saved the day

Melio saved the day and helped get our vendor paid as quickly as possible. David from customer service chat babysat our problem through to its completion. Thanks.

RM

Raphael Martinez

06/21/23

5 out of 5

Quick resolution of my issue.

Date of experience: June 22, 2023

JB

Jennifer Barber

06/21/23

5 out of 5

Matt was speedy and nice!

Matt was speedy and nice. This was so easy to get a payment ACH cancelled.

CH

Carolyn Hackwell

06/21/23

5 out of 5

Prompt response with specific…

Prompt response with specific directions to move forward, was very much appreciated.

HC

Hollie Cantrell

06/20/23

5 out of 5

Updating ACH info for vendor without delaying payment

I had an issue with one of my vendors entering incorrect ACH information. Landry was able to update the payment to the correct bank account for my vendor and their payment wasn't delayed! Very simple, helpful, and only took a few minutes. Thanks Landry and thank you Melio! :)

M

MainOne

06/20/23

5 out of 5

Katrina was awesome

Katrina was super helpful, to the point, and quickly assisted me with my payment issue. AMAZING service—highly recommend her and hope you get her when you chat support!

N

nat

06/19/23

5 out of 5

Matt helped me

Matt helped me. it was very quick and easy

B

BM

06/19/23

5 out of 5

Always a pleasure dealing with Capital…

Always a pleasure dealing with Capital One Melio Payments service. Have not had any issues that could not be resolved quickly and timely. Thank you for all you do!

AT

Adam Torrence

06/14/23

5 out of 5

Had an issue with my Melio account…

Had an issue with my Melio account connecting to quickbooks and the support I received was top notch. Landry was extremely quick and helpful with his responses and never gave up on my issue as it was not a easy fix. Thanks again for the help!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].