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Melio

Melio Reviews in May 2025: User Ratings, Pros & Cons

Streamline AP processes and save time and money.

4.4

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Starts from $18.50/user/month when monthly, also offers free forever plan

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Melio Reviews & Ratings

4.4

Very Good

Based on 286 ratings & 781 reviews

Rating Distribution

Excellent

(739)

Very Good

(12)

Good

(4)

Poor

(4)

Terible

(22)

Expert's Review

Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more

Melio pros and cons

  • Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.

  • Seamlessly integrates with QuickBooks Desktop and Online, saving time and reducing errors.

  • User-friendly interface that's intuitive and easy to navigate.

  • Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.

  • No direct phone support available for immediate human interaction; all help starts with chat.

  • AI-driven chat automation is not robust enough to resolve issues without agent involvement.

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Showing 191-200 out of 781

TH

Tiffany Hemmert

07/10/23

5 out of 5

Support was quick and handled my…

Support was quick and handled my question right away. She was kind and very helpful.

RM

Rose Marotta-Cruz

07/10/23

5 out of 5

Katrina is a great rep

Katrina was super quick at acknowledging and resolving my request

RM

Rose Marotta-Cruz

07/10/23

5 out of 5

Katrina is a great rep

Katrina was super quick at acknowledging and resolving my request

TH

Tiffany Hemmert

07/10/23

5 out of 5

Support was quick and handled my…

Support was quick and handled my question right away. She was kind and very helpful.

KC

Kyle Clark

07/06/23

5 out of 5

Vannie was super helpful and nice.

Date of experience: July 07, 2023

H

Heatherwood

07/06/23

5 out of 5

Small quirk but otherwise straight-forward

annoyed I had to separately verify sending & receiving accts separately tho they are the same however customer service was efficient when I had trouble doing so and they manually verified for me. Also I love that the customers can be charged the fee if paying by credit-card or debit-card!

TP

Theresa P

07/06/23

5 out of 5

"Seeing my Vendors Adopt Melio After Switching to ACH a Year Ago is SO Rewarding"

What do you like best about Melio? I love being able to tell my vendors exactly which date their payment landed or will land. I work for an alcohol distributor, so we billback our vendors for samples. Recently, instead of checks, I'm getting Melio payments from the vendors I've been sending my Melio payments to.

H

Heatherwood

07/06/23

5 out of 5

Small quirk but otherwise straight-forward

annoyed I had to separately verify sending & receiving accts separately tho they are the same however customer service was efficient when I had trouble doing so and they manually verified for me. Also I love that the customers can be charged the fee if paying by credit-card or debit-card!

TP

Theresa P

07/06/23

5 out of 5

"Seeing my Vendors Adopt Melio After Switching to ACH a Year Ago is SO Rewarding"

What do you like best about Melio? I love being able to tell my vendors exactly which date their payment landed or will land. I work for an alcohol distributor, so we billback our vendors for samples. Recently, instead of checks, I'm getting Melio payments from the vendors I've been sending my Melio payments to.

KC

Kyle Clark

07/06/23

5 out of 5

Vannie was super helpful and nice.

Date of experience: July 07, 2023

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].