Streamline AP processes and save time and money.
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Starts from $18.50/user/month when monthly, also offers free forever plan
Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more
Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.
Seamlessly integrates with QuickBooks Desktop and Online, saving time and reducing errors.
User-friendly interface that's intuitive and easy to navigate.
Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.
No direct phone support available for immediate human interaction; all help starts with chat.
AI-driven chat automation is not robust enough to resolve issues without agent involvement.
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Showing 171-180 out of 781
AS
Amanda Sterrett
07/25/23
Helpful & Knowledgeable
I chatted with a representative who was very knowledgeable and helped me resolve the issue quickly.
PU
Pleased User
07/25/23
fast and efficient
They quickly resolved my issue (lost check)
HF
Helen Fey Maze
07/25/23
Katrina provided quick and helpful…
Katrina provided quick and helpful resolution for my payment issues today.
C
Clarissa
07/24/23
Sara was my customer support agent and…
Sara was my customer support agent and she was super friendly, patient and so helpful. When you are trying to manage so many different things at a time it's so important to have someone to help you with your questions so this was so appreciated. Thank you melio and thank you Sara!
PS
Patti Smith
07/24/23
They always know the answer!
This is the 2nd time I've done a chat with Melio. the wait time was short both times and the agents have been knowledgeable and able to solve my problems easily.
VD
VC D
07/20/23
Good customer service
Date of experience: July 21, 2023
M
Melton
07/19/23
5 Stars For Great Features
Melio was new to me a few months ago. I was introduced to it by a business partner of mine. For me to receive payments. I must admit that the payments take a bit long to move but Meilio offers a great instant payment feature. I hope that Meilio adds a phone number for customer support at some point. Its nothing like talking to a representative on the phone for me, instead of having to type in all the info. I gave 5 stars. And the recent chat help went well and the question was answered ...
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D
DY
07/19/23
Good Customer service
Brian helped me with a customer who is not tech savvy to change his email address because he sold the business but was keeping his QBO and Melio but giving up the email address to the new owner.
CM
Christian Matthew
07/19/23
Great customer service thru chat
I am a brand new Melio customer, I had a question concerning my first payment and I was just positively assisted by their customer service department. I used their chat function and the agent, Yiromys, easily understood my issue and very quickly explained to me what I wasn't understanding on my own after reading their website. That's all. Just wanted to leave high marks for that particular agent. If every other aspect of this company runs as well as Yiromys does at their job then I will be ...
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EI
Evan Inatome
07/18/23
Great customer service
Great customer service, and great product. They make payments really easy!
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