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Melio

Melio Reviews in May 2025: User Ratings, Pros & Cons

Streamline AP processes and save time and money.

4.4

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Starts from $18.50/user/month when monthly, also offers free forever plan

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Melio Reviews & Ratings

4.4

Very Good

Based on 286 ratings & 781 reviews

Rating Distribution

Excellent

(739)

Very Good

(12)

Good

(4)

Poor

(4)

Terible

(22)

Expert's Review

Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more

Melio pros and cons

  • Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.

  • Seamlessly integrates with QuickBooks Desktop and Online, saving time and reducing errors.

  • User-friendly interface that's intuitive and easy to navigate.

  • Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.

  • No direct phone support available for immediate human interaction; all help starts with chat.

  • AI-driven chat automation is not robust enough to resolve issues without agent involvement.

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Showing 161-170 out of 781

IT

Iqbal Talib

08/01/23

5 out of 5

Clear

Clear, concise, and helpful

JP

John Plewa

07/30/23

5 out of 5

Features Explained

Brad was able to explain some of the features that Melio offers, as well as some of the restrictions in his concise email response. FYI...Melio offers ability to make payments with AMEX cards, some of the competitors do not.

BS

Beau Sorensen

07/30/23

5 out of 5

They're an easy and relatively…

They're an easy and relatively cost-effective way to get payments to vendors. The integration with Quickbooks is especially helpful, so you don't have dual entry and tighter controls and integration.

IF

Ian Florida

07/30/23

5 out of 5

Sara knows her craft really well!

Sara knows her craft really well! Jod Job Sara for going way beyond helping your clients!

S

Shelly

07/30/23

5 out of 5

Fast and efficient

Date of experience: July 31, 2023

G

Giovanna

07/27/23

5 out of 5

Sara was my customer agent....

Sara was my customer agent.... and she was very precise, proactive and on point with her solution driven approach. thank you Sara.

M

Marilyn

07/27/23

5 out of 5

My contact with LUMA was all good

My contact with LUMA was all good. She/he understood exactly what I needed (a refund) and was able to resolve the issue. Very please with the chat

AC

Andreea Cotuna

07/27/23

5 out of 5

every time i contact support they are…

every time i contact support they are super courteous and super helpful

N

Nick

07/26/23

5 out of 5

Joshua was great

Joshua was great. He helped me in 30 seconds and resolved my issue. very grateful

PJ

Paul Jacob

07/25/23

5 out of 5

"Brian" was knowledgeable and resolved…

"Brian" was knowledgeable and resolved my complicated issue!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].