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Melio

Melio Reviews in May 2025: User Ratings, Pros & Cons

Streamline AP processes and save time and money.

4.4

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Starts from $18.50/user/month when monthly, also offers free forever plan

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Melio Reviews & Ratings

4.4

Very Good

Based on 286 ratings & 781 reviews

Rating Distribution

Excellent

(739)

Very Good

(12)

Good

(4)

Poor

(4)

Terible

(22)

Expert's Review

Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more

Melio pros and cons

  • Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.

  • Seamlessly integrates with QuickBooks Desktop and Online, saving time and reducing errors.

  • User-friendly interface that's intuitive and easy to navigate.

  • Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.

  • No direct phone support available for immediate human interaction; all help starts with chat.

  • AI-driven chat automation is not robust enough to resolve issues without agent involvement.

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Showing 151-160 out of 781

BW

Billie Western Boy

08/08/23

5 out of 5

Josh verified everything very quickly

Josh verified everything very quickly. I am always so impressed at how quickly the chat reps can resolve my issues. Never had to "submit a ticket for escalation." Melio customer service is great!

TR

Tatiana Rodriguez

08/07/23

5 out of 5

Fast and efficient

Date of experience: August 08, 2023

DG

Donna Gardner

08/06/23

5 out of 5

very quickly resolved…

Lots of help and very quickly resolved my issue. Thanks

HB

Hugh Bethell

08/06/23

5 out of 5

Friendly & Fast Customer Service

Needed an image of a deposited check, and Luma was quick to resolve the issue.

JM

Jason Muehlheausler

08/03/23

5 out of 5

Katrina is awesome

I've had very bad customer service experiences with QBO, but through the Melio chat I was connected with Katrina, whoever she may be, and she was able to help me so quickly setting up a recurring payment in QBO. She is an asset to the Melio team.

TH

Tyler Haug

08/03/23

5 out of 5

Aje was great and handled my problem…

Aje was great and handled my problem promptly!

CS

Caroline Sposto

08/02/23

5 out of 5

Prompt customer service

Prompt customer service. Very straightforward.

H

Hope

08/02/23

5 out of 5

Payment cancellation

He was very quick and solved my issue almost instantly

M

melissa

08/01/23

5 out of 5

Enthusiastically Supportive

Enthusiastically Supportive Appreciate their help and quick turn-around.

CD

Chris Distefano

08/01/23

5 out of 5

Melio has made it super easy when…

Melio has made it super easy when paying all my bills via one platform The customer service is amazing I wouldn’t go any other way

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].