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Melio

Melio Reviews in May 2025: User Ratings, Pros & Cons

Streamline AP processes and save time and money.

4.4

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Starts from $18.50/user/month when monthly, also offers free forever plan

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Melio Reviews & Ratings

4.4

Very Good

Based on 286 ratings & 781 reviews

Rating Distribution

Excellent

(739)

Very Good

(12)

Good

(4)

Poor

(4)

Terible

(22)

Expert's Review

Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more

Melio pros and cons

  • Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.

  • Seamlessly integrates with QuickBooks Desktop and Online, saving time and reducing errors.

  • User-friendly interface that's intuitive and easy to navigate.

  • Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.

  • No direct phone support available for immediate human interaction; all help starts with chat.

  • AI-driven chat automation is not robust enough to resolve issues without agent involvement.

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Showing 141-150 out of 781

C

CKJ

08/14/23

5 out of 5

Great Service

Anissa continued to work on my issue until it was fixed. She was very responsive, and her follow-up was fantastic!

BL

BECCA LAMBERTSON

08/14/23

5 out of 5

Quick and easy resolution to a missing…

Quick and easy resolution to a missing check. It was a relief to have the issue resolved quickly and easily. Great service!

CM

Cynthia Mignella

08/13/23

5 out of 5

I was pleasantly surprised at the…

I was pleasantly surprised at the efficient and helpful customer service from Melio and the representative Mollie. She was patient and very helpful. She resolved my issue quickly. Thank you!

VY

Victoria Young

08/13/23

5 out of 5

What a great experience

What a great experience. We had an issue with a payment (due to a customer issue); the agent was able to understand the issue quickly and resolve it in moments!

MB

Makenzie B

08/13/23

5 out of 5

Convenient resource and great customer service!

Melio has simplified so many aspects of my job and is so easy to use. I recommend this to everyone who has to make batch payments or wants a simpler way to pay their vendors. In addition to these things, they also have GREAT customer service. Its so easy to get ahold of someone and my rep Victoria has helped me immensely!

DL

D Long

08/13/23

5 out of 5

I love Melio and use it every month!

I love Melio and use it every month to pay my vendors and it automatically downloads to my quickbooks account and they don't charge me extra for ACH payments. I have been using it for over a year now. I will say on the website if you click on synx it will tell me I can't synx it with my quickbooks account but it does. I have double checked it. That has been my only issue.

IV

Irene Victoria Caiazzo

08/13/23

5 out of 5

Thank you!

Thank you for helping me! It was fast, simple, and effective. Thank you for valuing my time and your customers!

R

Rikki

08/13/23

5 out of 5

Super Responsive

I was having some trouble with my account (user error) and Jess was great in helping me out and getting it fixed for me.

PI

Priscilla Isler

08/09/23

5 out of 5

Katrina assisted me immediately and…

Katrina assisted me immediately and professionally. Thank you!

L

Lauren

08/09/23

5 out of 5

Failed Payment Fixed!

Luma helped get my failed payment reissued efficiently. I appreciated the quick help!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].