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Melio

Melio Reviews in May 2025: User Ratings, Pros & Cons

Streamline AP processes and save time and money.

4.4

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Starts from $18.50/user/month when monthly, also offers free forever plan

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Melio Reviews & Ratings

4.4

Very Good

Based on 286 ratings & 781 reviews

Rating Distribution

Excellent

(739)

Very Good

(12)

Good

(4)

Poor

(4)

Terible

(22)

Expert's Review

Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more

Melio pros and cons

  • Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.

  • Seamlessly integrates with QuickBooks Desktop and Online, saving time and reducing errors.

  • User-friendly interface that's intuitive and easy to navigate.

  • Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.

  • No direct phone support available for immediate human interaction; all help starts with chat.

  • AI-driven chat automation is not robust enough to resolve issues without agent involvement.

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Showing 111-120 out of 781

CM

Chase Mercer

09/11/23

5 out of 5

Jenna was incredible and absolutely…

Jenna was incredible and absolutely made the process of understanding the Payment systems so simple and easy. Thank you!! It means a lot to a new business and trying to make sure we have everything correct on my side.

R

Ricky

09/11/23

5 out of 5

I have used Melio for over a year and…

I have used Melio for over a year and they have been consistently great. Checks do take a while to get to customers, but if your vendors accept ACH, they go same day. Customer service has been outstanding. I have a specialist dedicated to my business and when I messed up a payment, they were able to help me correct it over the chat.

CM

Chase Mercer

09/11/23

5 out of 5

Jenna was incredible and absolutely…

Jenna was incredible and absolutely made the process of understanding the Payment systems so simple and easy. Thank you!! It means a lot to a new business and trying to make sure we have everything correct on my side.

C

Christine

09/11/23

5 out of 5

Quick response and fixed the problem…

Quick response and fixed the problem immediately.

C

Christine

09/11/23

5 out of 5

Quick response and fixed the problem…

Quick response and fixed the problem immediately.

R

Ricky

09/11/23

5 out of 5

I have used Melio for over a year and…

I have used Melio for over a year and they have been consistently great. Checks do take a while to get to customers, but if your vendors accept ACH, they go same day. Customer service has been outstanding. I have a specialist dedicated to my business and when I messed up a payment, they were able to help me correct it over the chat.

CL

Cindy Licht

09/11/23

5 out of 5

Problem solved is 2 minutes

Problem solved is 2 minutes. I was on the phone for 48 minutes with Intuit and they were clueless.

CL

Cindy Licht

09/11/23

5 out of 5

Problem solved is 2 minutes

Problem solved is 2 minutes. I was on the phone for 48 minutes with Intuit and they were clueless.

MH

Mia Harrison

09/10/23

5 out of 5

My customer service representative Jenna was Outstanding!

My customer service representative, Jenna, was amazing! We couldn't originally figure out the problem, but eventually she was able to figure it out without having to do a follow-up. Jenna took the time out of her day to make sure my problem was fixed and that I didn't help with anything else. Regardless of those amazing things, Jenna was a wonderful person to talk with and she understood exactly what I needed to be done. Jenna's kindness and patience was great, and I couldn't have asked for ...

Read more

MH

Mia Harrison

09/10/23

5 out of 5

My customer service representative Jenna was Outstanding!

My customer service representative, Jenna, was amazing! We couldn't originally figure out the problem, but eventually she was able to figure it out without having to do a follow-up. Jenna took the time out of her day to make sure my problem was fixed and that I didn't help with anything else. Regardless of those amazing things, Jenna was a wonderful person to talk with and she understood exactly what I needed to be done. Jenna's kindness and patience was great, and I couldn't have asked for ...

Read more