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Melio

Melio Reviews in May 2025: User Ratings, Pros & Cons

Streamline AP processes and save time and money.

4.4

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Starts from $18.50/user/month when monthly, also offers free forever plan

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Melio Reviews & Ratings

4.4

Very Good

Based on 286 ratings & 781 reviews

Rating Distribution

Excellent

(739)

Very Good

(12)

Good

(4)

Poor

(4)

Terible

(22)

Expert's Review

Melio has earned a strong reputation over the past year as a reliable and user-friendly payment processing platform, particularly for businesses integrating with QuickBooks Online and Desktop. Its seamless syncing capability with QuickBooks saves users time and effort, while its ability to facilitate credit card payments to vendors who do not traditionally accept ...Read more

Melio pros and cons

  • Supports credit card payments even when vendors don't accept them, adding flexibility to transactions.

  • Seamlessly integrates with QuickBooks Desktop and Online, saving time and reducing errors.

  • User-friendly interface that's intuitive and easy to navigate.

  • Customer support is consistently praised as helpful, prompt, and efficient, whether via chat or email.

  • No direct phone support available for immediate human interaction; all help starts with chat.

  • AI-driven chat automation is not robust enough to resolve issues without agent involvement.

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Showing 101-110 out of 781

KJ

Kevin Joshua

09/26/23

5 out of 5

Quick and good customer service

Melio has been quick, both on the payment transfer as well as customer service sides. They came recommended to us from another business, and so far all is excellent!

G

Gil

09/24/23

5 out of 5

Mollie - A Consummate Professional!

Mollie was professional, expeditious and accurate in her support of an issue I encountered with a vendor's banking information! The entire interface was less than 5 minutes!

P

Paul

09/24/23

5 out of 5

Mollie handled my request quickly and…

Mollie handled my request quickly and professionally. My issue was immediately resolved.

ST

Shannon Tate

09/20/23

5 out of 5

Quick & friendly help

Quick & friendly help! Jenna was great to research my issue and get me exactly what I needed to solve my problem. Very happy with the customer service at Melio!

JL

Julie Liska

09/19/23

5 out of 5

Went above and beyond to help me

Went above and beyond to help me. Thank you!

AL

Ann Le

09/19/23

5 out of 5

Thank you!!

Thank you, Jenna! You fixed a great bug!

PC

Paula Close

09/19/23

5 out of 5

Jenna is THE BEST

Jenna answered my questions accurately, efficiently, and well. I am confident that all of my issues were fully resolved.

KV

Kathleen Vickroy

09/18/23

5 out of 5

Great customer service in a society…

Great customer service in a society where its rarely found anymore.

MB

Michele B

09/18/23

5 out of 5

Swift and Thorough

Vannie was swift and thorough in providing the information requested as well as guidance to pass along to the vendor to resolve the issue.

YG

Yann Geoffrey

09/14/23

5 out of 5

I LOVE IT

I LOVE IT, AND THANK YOU FOR SOLVING MY ISSUE IN TIME, THANK YOU