Maropost Reviews in May 2025: User Ratings, Pros & Cons

The Undisputed Leader In The Field Of Email Marketing

What do you like best? Ross Andrew, the CEO, runs a very tight ship and takes personal care of his customers. This is not to be underestimated if you value good old-fashioned customer support, something that is sadly lacking in many software solution services these days. He also has the leading ESP platform that is ranked #1 for email deliverability. That's no mean feat and the value of it is almost priceless in today's world where it's getting harder and harder to get into the inbox ...

STELLAR EMAIL MARKETING FEATURES & CUSTOMER SERVICE

What do you like best? The CEO, Ross Andrew, while overseeing the entire operations, he still assures that there is a constant personal touch when it comes to customer service and maintaining cutting edge performance. What do you dislike? There are very little to no dislikes as far as our experiences. Recommendations to others considering the product: Why are you not using Maropost yet? What problems are you solving with the product? What benefits have you realized? ...

Great email solution

What do you like best? Ross and crew are super responsive and always striving to make their solution better. Easy to use interface and actually does what it should and that is get your emails delivered. I have used a ton of different email solutions including some extremely pricey ones. Dollar for dollar Maropost is one if not the best. What do you dislike? Some of the reporting was slightly difficult but I know they were working to expand this which is awesome I love a company ...

Exceptional customer service and vision

What do you like best? I have used multiple tools for my companies needs and by far Maropost has surpassed all my needs in one. I have completely put my trust into this company and they have turned my business into an automated system. The customer service when needed is exceptional and they are very diligent to my needs. What do you dislike? We had our internal issues with our team reaching out to Maropost. I would like Maropost to help initiate my internal team to make sure the ...

Designed for marketers

What do you like best? Their focus is on deliverability and they get it done better than anyone. Also, the customer focused mindset really comes across in the top tier customer service and support. What do you dislike? Any technical issues we've ever had have always been dealt with quickly. Maybe having some online video tutorials but I'm sure they're working on it. Recommendations to others considering the product: All I can say is talk to Ross and try it. The rest will ...

Amazing support, great features best Gmail delivery around!

What do you like best? Maropost is the perfect mix of "enterprise level" technology and "they still listen to their customers". The software was good when we made the switch but has become GREAT in the last 6 months. I’m pretty sure they have added almost every feature, improvement and integration I’ve asked for - plus several I didn’t even know I wanted but couldn’t live without now! What do you dislike? My main complaint is the lack of documentation and training they have ...

Great Team and Great Product!

What do you like best? The team at Maropost have built a robust system that is simple to use for our team. We love the simplicity of the automation and ease of use in putting together campaigns for our end users. And with updates nearly every month, the platform continues to evolve with features that set it apart from the competition. What do you dislike? The reporting dashboard is a little basic compared to others I've seen. But I expect that to be addressed soon in future ...

Unparalleled Personal Service In An Impersonal World

What do you like best? Our income has gone through the roof because our deliverability has dramatically increased.. But that doesn't even come close to being what I like best about Maropost. Service, World Class Service. Hands down the best customer service in the business. What do you dislike? If I list something today it won't be a dislike tomorrow so why bother. :-) Any feature that is a benefit to our business get implemented quickly. Since a lot of my friends use Maropost we ...

Easy To Use, Great Deliverability, Excellent Customer Service

What do you like best? Whenever I have an issue, I can call Ross, the CEO directly. Any problem I have is fixed immediately. What do you dislike? These guys are the ferrari of email services, so you pay a premium. BUT you get what you pay for :-) Excellent service. What problems are you solving with the product? What benefits have you realized? The comfort of knowing that my emails are actually getting through to inboxes and not into the spam folder. Maropost has ...

Best email service I have used, hands down!

What do you like best? Maropost has done a better job getting my emails delivered successfully than any other provider I have worked with. Not only that but they have been very patient with me as I learned the ins and outs of successfully sending emails to a large audience. What do you dislike? The only problem I have had is the support team going a little rogue with making changes that I did not know about or approve that affected my account directly, but no harm done. ...