Mandrill Reviews in May 2025: User Ratings, Pros & Cons

Gets the Job done well, with some fancy integrations to help

What do you like best? I love that we are able to verify domains using an integration with Slack. Being a smaller CRM company, we need every efficient short cut we can get! What do you dislike? Sometimes we aren't able to verify domains, even though all aspects required to do so have been fulfilled. It seems some domains just need a few days before they can be verified, whereas others need only minutes. What problems are you solving with the product? What benefits have you ...

Great application for email management

What do you like best? great dashboard and reports and track emails for email templates What do you dislike? nothing, it's all good and it saves our time, good for track emails for email templates Recommendations to others considering the product: good application What problems are you solving with the product? What benefits have you realized? automated emails and campaigns

Mandrill for business integration

What do you like best? I don't have the think about it as it provides so much automation for our business. What do you dislike? When something in the pipeline goes wrong and mandrill isn't functioning? Our business is crippled. What problems are you solving with the product? What benefits have you realized? Communicating with out fleet of contractors for their job assignments.

No frills, marketing-friendly transactional emails

What do you like best? Aside from a few hiccups (which I’m sure you could say for every company) Mandrill is a reliable and inexpensive solution for transactional emails. What do you dislike? The biggest challenge is that it lacks analytics. You get all the basics - number of sends, opens, clicks - but anything further than that has to be done with another tool. Even if stats were better, emails stats only store for 30 days so we are constantly having to export to outside storage. ...

Seeking an Alternative After Using Mandrill for Years

What do you like best? It was straight-forward to link to my WordPress site and it's easy to monitor emails that are being sent from my site. What do you dislike? Support is very limited and slow to respond and they've had some recent technical issues. Recommendations to others considering the product: I recommend looking elsewhere. What problems are you solving with the product? What benefits have you realized? I wanted a reliable way to send and monitor sending of ...

Easy to integrate for Rails Applications

What do you like best? It is easy to set up my transactional emails within my Rails applications. The service is reliable, well documented and easy to implement. What do you dislike? They changed their payment structure so it use to be a lot cheaper. What problems are you solving with the product? What benefits have you realized? Send transactional emails from a Rails application for user signup and password reset. The service works so the Customers are happy.

Instant emails sent without you even needing to worry

What do you like best? Our services require emails to be sent to new users, as well as emails to be sent to us AND the user when they submit a new licensing project. I had no idea how to resolve this problem, but our web developers sure did. We've used Mandrill since the get-go, and we love that it's one facet of the business we no longer have to worry about. What do you dislike? We just crossed over our transactional email limit for the first time this month. All of a sudden, we ...

Tool for sending messages

What do you like best? An easy-to-configure email server, Mandrill is a transitional mail add-on from MailChimp. It offers an API, decent reports and storage of tracking data. What do you dislike? It works well, I have not experienced any problems What problems are you solving with the product? What benefits have you realized? We use it to send transitional mails and to be able to configure the emails.

Excellent on-demand tool for transactional email deliverability.

What do you like best? we were able to get started with using the platform very quickly and we were able to integrate with their system within a day, excellent reporting and deliverability for our transactional emails have been great as well. we have planned rolling this out for our additional business units as well. What do you dislike? Might be helpful if there are better training modules for how to best utilize all the features available in the platform. Recommendations to ...

Easy to use, inexpensive solution

What do you like best? Inexpensive solution with quick support when needed (only once in two years) and easy to use interface What do you dislike? Service was cut without warning to encourage us to move to a more expensive solution What problems are you solving with the product? What benefits have you realized? Email marketing - transactional and marketing newsletters