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MailTrack - New SaaS Software

MailTrack Reviews in July 2026: User Ratings, Pros & Cons

Smart Email Tracking and Productivity for Gmail

4.5

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Starts from $0 / user / month when monthly, also offers free forever plan

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MailTrack Reviews & Ratings

4.5

Very Good

Based on 328 ratings & 275 reviews

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Rating Distribution

Excellent

(200)

Very Good

(53)

Good

(6)

Poor

(4)

Terrible

(12)

Spotsaas Editor’s POV

Mailtrack has significantly improved the way I manage my email communication. Its real-time tracking lets me know exactly when my emails are opened, eliminating guesswork and allowing me to follow up at the perfect moment. The Gmail integration is seamless, and I especially value the mail merge feature for personalized outreach. The ability to track document ...Read more

MailTrack pros and cons

  • Mailtrack provides instant notifications when an email is opened or a link is clicked, enabling users to follow up promptly and optimize communication timing.

  • Unlike many competitors, Mailtrack allows unlimited tracking, which is highly beneficial for users who send high volumes of emails daily.

  • As it works directly within Gmail and Google Workspace, users can easily track emails without switching platforms, ensuring minimal learning curve and easy adoption.

  • With tools like mail merge, secure document sharing, signature requests, and follow-up reminders, Mailtrack supports both communication and task management.

  • While integration with Gmail is excellent, Mailtrack has limited compatibility with other popular email platforms, which may restrict usage for non-Gmail users.

  • Some advanced tools such as high-volume campaigns, CRM auto-BCC, and extensive document tracking are only available on paid plans, limiting free users.

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Showing 81-90 out of 275

MS

Melissa Sasser

10/01/23

5 out of 5

I've Used Mailtrack for Years and I Highly Recommend Them!

I've been using Mailtrack for years with a specific Gmail account, but I've since started a new business with a brand new Gmail account. I contacted them and asked if they could switch my paid Mailtrack to the new Gmail. They did it very promptly, and I can't tell you how much I appreciated it. A lot of other businesses might have said I had to pay for another account. I'll use them as long as I need them. Don't hesitate to pay for the paid account. It's worth it!!

AL

Agnes Lagerlof

09/27/23

5 out of 5

The support and the ease of UI.

Date of experience: September 28, 2023

TM

Thomas Minkus

09/27/23

5 out of 5

Very useful tool

Very useful tool. Amazing customer service! Highly recommended.

ND

Nina Damborg

09/25/23

5 out of 5

Excellent customer service support

Date of experience: September 26, 2023

TP

Tony P

09/25/23

4 out of 5

Unsolicited Support

When I learned that the app was not a good fit for me, I had difficulty removing it. I received unsolicited support to help me resolve the issue in an effective and courteous manner.

B

brian

09/20/23

5 out of 5

Quick Response to my needs

Quick Response to my needs. Thank you!

AU

Anonymous User

09/20/23

5 out of 5

"easy solution to track your emails in Gmail"

What do you like best about Mailtrack? Mailtrack is an easy solution to track the opening of your email from gmail. It effortlessly generates reports with timestamps What do you dislike about Mailtrack? Not much to dislike. Let's say that it is good for single to low number of receivers and not for big mail campaigns What problems is Mailtrack solving and how is that benefiting you? it helps me to check who read my emails and when

AU

Anonymous User

09/19/23

4.5 out of 5

"Been very handy i can see when my mail has been opened which is great to know when job hunting"

What do you like best about Mailtrack? Checking if mail received tracking first open. Resposivnes can see the frequency increase if i am about to get an offer its great!@@ What do you dislike about Mailtrack? Would love a once off payment option i despise subscription What problems is Mailtrack solving and how is that benefiting you? None atm just tracking

C

Ciprian

09/14/23

1 out of 5

I personaly don't like this service…

I personaly don't like this service because it can track if I read my emails without asking me first. Even if they don't save personal information I still don't like this. I keep getting emails from people using this service so I had to make changes in privacy settings and block all images in order to have to avoid this experience. I also tried their service just to test it out, but still don't like it. You have to pay if you need integration, free plans gues are just for spammers.

SD

Saurabh Dabral

09/12/23

5 out of 5

Great product, awesome customer support

Great product, super useful tracker if you are just starting out with your outbound campaigns. Plus the customer service is very responsive, got my issues solved within 30 minutes.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].