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MailTrack - New SaaS Software

MailTrack Reviews in July 2026: User Ratings, Pros & Cons

Smart Email Tracking and Productivity for Gmail

4.5

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Starts from $0 / user / month when monthly, also offers free forever plan

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MailTrack Reviews & Ratings

4.5

Very Good

Based on 328 ratings & 275 reviews

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Rating Distribution

Excellent

(200)

Very Good

(53)

Good

(6)

Poor

(4)

Terrible

(12)

Spotsaas Editor’s POV

Mailtrack has significantly improved the way I manage my email communication. Its real-time tracking lets me know exactly when my emails are opened, eliminating guesswork and allowing me to follow up at the perfect moment. The Gmail integration is seamless, and I especially value the mail merge feature for personalized outreach. The ability to track document ...Read more

MailTrack pros and cons

  • Mailtrack provides instant notifications when an email is opened or a link is clicked, enabling users to follow up promptly and optimize communication timing.

  • Unlike many competitors, Mailtrack allows unlimited tracking, which is highly beneficial for users who send high volumes of emails daily.

  • As it works directly within Gmail and Google Workspace, users can easily track emails without switching platforms, ensuring minimal learning curve and easy adoption.

  • With tools like mail merge, secure document sharing, signature requests, and follow-up reminders, Mailtrack supports both communication and task management.

  • While integration with Gmail is excellent, Mailtrack has limited compatibility with other popular email platforms, which may restrict usage for non-Gmail users.

  • Some advanced tools such as high-volume campaigns, CRM auto-BCC, and extensive document tracking are only available on paid plans, limiting free users.

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Showing 11-20 out of 275

BH

Barbara Hollis Shingler

01/19/24

4 out of 5

Let's me know when clients respond to…

Let's me know when clients respond to my emails. Reminds me that I should consider the next level of service. Constantly would resend the reminders that emails had not been opened. Flooded my mail box until I figured out how to stop it. Overall a good service.

CW

Catherine wu

01/16/24

5 out of 5

It is convenience to do a Campaigns and…

It is convenience to do a Campaigns and track the opening rate and click Status of the email. And their team are positive and helpful.

NG

Nan Gu

01/16/24

3 out of 5

Privacy issues

I tried PRO, but it is still easy to let others know that I am using a tracker. The customer service is nice though.

TV

Thijs van der Goot

01/16/24

5 out of 5

Quick response support request

The response to my support request was very quickly. Super great service!

JC

Johnny Cardoso

01/16/24

5 out of 5

I recommend Mailtrack !! ;)

I've been using Mailtrack for two years. It helps a lot to know when the email was delivered, how many times the recipient opened it and also to be able to track clicks on the links I track. I recommend

JC

Johnny Cardoso

01/16/24

5 out of 5

I recommend Mailtrack !! ;)

I've been using Mailtrack for two years. It helps a lot to know when the email was delivered, how many times the recipient opened it and also to be able to track clicks on the links I track. I recommend

TV

Thijs van der Goot

01/16/24

5 out of 5

Quick response support request

The response to my support request was very quickly. Super great service!

CW

Catherine wu

01/16/24

5 out of 5

It is convenience to do a Campaigns and…

It is convenience to do a Campaigns and track the opening rate and click Status of the email. And their team are positive and helpful.

J

John

01/10/24

5 out of 5

Mailtrack Review - B2B SaaS Company w/ 100 Licenses

Mailtrack is a tool with tons of great features at a reasonable price. Our company currently has 100 licenses and it's been a great investment for our GTM teams and has not given us any issues. Their support team is also great and responds very quickly to requests.

J

John

01/10/24

5 out of 5

Mailtrack Review - B2B SaaS Company w/ 100 Licenses

Mailtrack is a tool with tons of great features at a reasonable price. Our company currently has 100 licenses and it's been a great investment for our GTM teams and has not given us any issues. Their support team is also great and responds very quickly to requests.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].