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MailTrack - New SaaS Software

MailTrack Reviews in July 2026: User Ratings, Pros & Cons

Smart Email Tracking and Productivity for Gmail

4.5

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Starts from $0 / user / month when monthly, also offers free forever plan

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MailTrack Reviews & Ratings

4.5

Very Good

Based on 328 ratings & 275 reviews

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Rating Distribution

Excellent

(200)

Very Good

(53)

Good

(6)

Poor

(4)

Terrible

(12)

Spotsaas Editor’s POV

Mailtrack has significantly improved the way I manage my email communication. Its real-time tracking lets me know exactly when my emails are opened, eliminating guesswork and allowing me to follow up at the perfect moment. The Gmail integration is seamless, and I especially value the mail merge feature for personalized outreach. The ability to track document ...Read more

MailTrack pros and cons

  • Mailtrack provides instant notifications when an email is opened or a link is clicked, enabling users to follow up promptly and optimize communication timing.

  • Unlike many competitors, Mailtrack allows unlimited tracking, which is highly beneficial for users who send high volumes of emails daily.

  • As it works directly within Gmail and Google Workspace, users can easily track emails without switching platforms, ensuring minimal learning curve and easy adoption.

  • With tools like mail merge, secure document sharing, signature requests, and follow-up reminders, Mailtrack supports both communication and task management.

  • While integration with Gmail is excellent, Mailtrack has limited compatibility with other popular email platforms, which may restrict usage for non-Gmail users.

  • Some advanced tools such as high-volume campaigns, CRM auto-BCC, and extensive document tracking are only available on paid plans, limiting free users.

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Showing 151-160 out of 275

B

BJ

11/30/22

1 out of 5

If "I" check my own sent email

If "I" check my own sent email? It registers as having been read. Useless.

SS

Sandeep Sharma

11/05/22

3 out of 5

Mailtrack not suitable if you want to send emails to a google group of more than 1000 members

I have been using Mailtrack for more than two years. I use it mainly for tracking the number of emails opened by members of my Google Group. The software can track upto 1000 opens nicely but after that it fails and shows a message that the number of opens is more than 1000. So if you are having a Google group of more than 1000 members then this software is not useful, you need find some other solution. I tried reasoning with the developers but they could not overcome such a simple ...

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MA

Mohamed Amine

10/05/22

1 out of 5

Allowing them to read my email

Allowing them to read my email. (Gmail) And they said no one at Mailtrack will read your email. But it's possible to do so.

SL

Slow Life

10/03/22

1 out of 5

Privacy and Security expert

Read, compose, send and permanently delete all your email from Gmail ( this is way too much to ask ) by allowing them you no longer have any privacy in your email account be careful

RS

Rodolfo S

09/23/22

4 out of 5

"Easy email tracking add on"

What do you like best about Mailtrack? It's an easy add-on with great pricing to get control of who is reading your emails What do you dislike about Mailtrack? If you don't use the paid version could be annoying What problems is Mailtrack solving and how is that benefiting you? It's an easy add-on with great pricing to get control of who is reading your emails and sends you a daily tracker

AG

Ahmed Gebriel

08/30/22

3 out of 5

I dislike the genuine of results

I dislike the genuine of results, I test it sometimes it's give us wrong daya

D

David

08/02/22

1 out of 5

App doesn't work

App doesn't work. Keeps getting disconnected from Gmail. It doesn't track open rate well. Customer service is lackluster. Cancelling subscription.

R

Roman

07/04/22

1 out of 5

I don't like their opt-out approach

I don't like their opt-out approach, they are collecting a lot of data without my consent and easy opt-out.

JG

Jim Glaze

04/11/22

1 out of 5

Google Mailtrack Support? HA!

I bought paid Mailtrack service from Google several months ago. For the last month I have been unable to log in to Mailtrack. I keep getting a message, "Sorry, something went wrong there. Try again." Judging by Google's support page for Mailtrack, there are only eight possible problems one can encounter with Mailtrack, and my problem is not one of them. I am unable to locate anyone for support or refund. If the product I paid for is unusable, I expect a refund. Google's Response?

AO

Abayomi O

01/05/22

4 out of 5

"Great mail tracking solutions"

What do you like best about Mailtrack? Mailtrack is user-friendly and customizable. It helps in monitoring email engagement activities. We can know if our emails sent internally or externally are read and also know if the links and attachments are viewed. This helps significantly in marketing and sales, but also to understand how people generally react to our newsletters sent to them. I like that I can receive notifications when someone opens a mail I sent, then I do a follow-up when ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].