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MailTrack - New SaaS Software

MailTrack Reviews in July 2026: User Ratings, Pros & Cons

Smart Email Tracking and Productivity for Gmail

4.5

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Starts from $0 / user / month when monthly, also offers free forever plan

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MailTrack Reviews & Ratings

4.5

Very Good

Based on 328 ratings & 275 reviews

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Rating Distribution

Excellent

(200)

Very Good

(53)

Good

(6)

Poor

(4)

Terrible

(12)

Spotsaas Editor’s POV

Mailtrack has significantly improved the way I manage my email communication. Its real-time tracking lets me know exactly when my emails are opened, eliminating guesswork and allowing me to follow up at the perfect moment. The Gmail integration is seamless, and I especially value the mail merge feature for personalized outreach. The ability to track document ...Read more

MailTrack pros and cons

  • Mailtrack provides instant notifications when an email is opened or a link is clicked, enabling users to follow up promptly and optimize communication timing.

  • Unlike many competitors, Mailtrack allows unlimited tracking, which is highly beneficial for users who send high volumes of emails daily.

  • As it works directly within Gmail and Google Workspace, users can easily track emails without switching platforms, ensuring minimal learning curve and easy adoption.

  • With tools like mail merge, secure document sharing, signature requests, and follow-up reminders, Mailtrack supports both communication and task management.

  • While integration with Gmail is excellent, Mailtrack has limited compatibility with other popular email platforms, which may restrict usage for non-Gmail users.

  • Some advanced tools such as high-volume campaigns, CRM auto-BCC, and extensive document tracking are only available on paid plans, limiting free users.

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Showing 121-130 out of 275

DB

Dennis B

07/17/23

5 out of 5

I made a mistake in choosing my plan

I made a mistake in choosing my plan. Sent an email asking if I would be able to change the plan. I received a prompt reply and was able to rectify the matter by the advice in the return email all in a matter of a few hours. Customer service was prompt and courteous.

SI

Sofia Inês

07/17/23

5 out of 5

Only yook 5 minutes

They helped me within 5 minutes of my request. Indeed remarkable!

TK

Thomas Kenny

07/16/23

4 out of 5

Great response time from tech and a…

Great response time from tech and a created solution. Just disappointed MT will not accept my Debit Card.

BB

BD BR Announcements

07/16/23

5 out of 5

The tool is very easy to use

The tool is very easy to use and trustworthy and safe.

VN

Vinay Neil Panda

07/16/23

5 out of 5

Quick and Effective Response

A quick and effective response to my query. For me, this response time sets a benchmark for customer interactions.

NG

Norbert Gal

07/12/23

5 out of 5

Quick and efficient customer suport.

Date of experience: July 13, 2023

NG

Norbert Gal

07/12/23

5 out of 5

Quick and efficient customer suport.

Date of experience: July 13, 2023

DH

Dimitris Hadolios

07/11/23

5 out of 5

Excellent application. Very efficient help

It's a very useful application that works perfectly. When I had a technical problem, they helped me effectively and showed genuine interest in helping me solve it.

DH

Dimitris Hadolios

07/11/23

5 out of 5

Excellent application. Very efficient help

It's a very useful application that works perfectly. When I had a technical problem, they helped me effectively and showed genuine interest in helping me solve it.

AU

Anonymous User

07/07/23

3 out of 5

"Mailtrack Review"

What do you like best about Mailtrack? What I appreciate about Mailtrack is its ability to provide valuable insights on email engagement. It allows me to track the status of my emails, such as whether they have been opened or clicked. Additionally, I find it helpful to determine if a conversation is currently active and receiving a lot of attention. What do you dislike about Mailtrack? One aspect that I find disappointing is that the pro version of Mailtrack does not include the mail merge ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].