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MailTrack - New SaaS Software

MailTrack Reviews in July 2026: User Ratings, Pros & Cons

Smart Email Tracking and Productivity for Gmail

4.5

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Starts from $0 / user / month when monthly, also offers free forever plan

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MailTrack Reviews & Ratings

4.5

Very Good

Based on 328 ratings & 275 reviews

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Rating Distribution

Excellent

(200)

Very Good

(53)

Good

(6)

Poor

(4)

Terrible

(12)

Spotsaas Editor’s POV

Mailtrack has significantly improved the way I manage my email communication. Its real-time tracking lets me know exactly when my emails are opened, eliminating guesswork and allowing me to follow up at the perfect moment. The Gmail integration is seamless, and I especially value the mail merge feature for personalized outreach. The ability to track document ...Read more

MailTrack pros and cons

  • Mailtrack provides instant notifications when an email is opened or a link is clicked, enabling users to follow up promptly and optimize communication timing.

  • Unlike many competitors, Mailtrack allows unlimited tracking, which is highly beneficial for users who send high volumes of emails daily.

  • As it works directly within Gmail and Google Workspace, users can easily track emails without switching platforms, ensuring minimal learning curve and easy adoption.

  • With tools like mail merge, secure document sharing, signature requests, and follow-up reminders, Mailtrack supports both communication and task management.

  • While integration with Gmail is excellent, Mailtrack has limited compatibility with other popular email platforms, which may restrict usage for non-Gmail users.

  • Some advanced tools such as high-volume campaigns, CRM auto-BCC, and extensive document tracking are only available on paid plans, limiting free users.

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Showing 101-110 out of 275

AT

Allan Teruel

08/27/23

5 out of 5

Mailtrack has made my emails better!

Mailtrack has help me better manage my emails and understanding if my hard work is being read by the recipients. Thanks for an awesome and simple service.

SC

Sloan Cooper

08/27/23

5 out of 5

This service is incredibly reliable

This service is incredibly reliable. It meets a very basic but critical need, is very easy to use and always works the way it is supposed to work. I have not needed to contact the company often but when I have, they have been quite prompt, professional and helpful. Recommend most highly.

JW

James Wright Gamer Noob

08/25/23

5 out of 5

Good Service All Around

I emailed the company because due to some personal matters I forgot to cancel my subscription and got charged for the renewal. I asked them to please cancel my subscription and refund my money. They did so no questions asked. They offer a great service and even better customer service. 10/10 would recommend and use again!

MC

Michael Cote

08/23/23

5 out of 5

Good service.

Quick response, and solution. Would recommend mailtrack.

AP

Andres P

08/22/23

4 out of 5

"Nice tool for email tracking"

What do you like best about Mailtrack? Mailtrack is a good tool that has allowed me to track every email I sent for my clients. It tells me either if the customer received my email or if my customer read it. It's very useful What do you dislike about Mailtrack? The fact that I dislike about mailtrack is that it does not have a mobile app so it means that whenever you send an email from you phone then that email will not be tracked. What problems is Mailtrack solving and how is that ...

Read more

CH

CA Harishkumar Dave

08/16/23

5 out of 5

User friendly and supportive customer service

I believe that company customer service is a devotee to their customer and supportive in all subject

TK

Tanaaz Khan

08/15/23

5 out of 5

Exceptional product & customer service

Mailtrack has an exceptional product with enough features for a solo business owner. Their plans are affordable, and their customer support is one of the best in business. Highly recommend!

MP

Melissa Pupo

08/14/23

5 out of 5

I got a new email address and needed to…

I got a new email address and needed to replace my current one on Mailtrack. I thought I would have to go through a long prosses and fill out a bunch of forms. Mailtrack made it so easy! Excellent customer service, and they solved my problem instantly.

T

Tin

08/14/23

5 out of 5

I'm using Mailtracker.io across all of my emails...

I'm using Mailtracker.io across all of my emails and the only I can say about this software is that I highly recommend it! This software has never made me miss any of the emails as it's very reliable and easy to use. The second medal goes to the Mailtrack.io support team which is incredibly fast in solving any issues but you can rest free that issues are here very rear thing I wish them all the best :))

LT

Linda Thomas

08/12/23

5 out of 5

Good Product and Great Customer Support

When working remotely, the tool helped me to know when important messages had been opened and read. When I no longer needed the service, the representative replied to my cancellation request in a prompt and professional manner.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].