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9.8

Spot Score

Mailgun

Mailgun Reviews in May 2025: User Ratings, Pros & Cons

Seamless email automation with Mailgun.

4.3

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Mailgun Reviews & Ratings

4.3

Very Good

Based on 644 ratings & 381 reviews

Rating Distribution

Excellent

(282)

Very Good

(43)

Good

(4)

Poor

(3)

Terible

(49)

Expert's Review

Mailgun stands out as a valuable email service provider, with numerous users praising its excellent support team and user-friendly platform. Customers appreciate the quick responsiveness and helpfulness of the support staff, ensuring issues are resolved efficiently. The platform's dashboard is intuitive and easy to navigate, making it simple to manage email ...Read more

Mailgun pros and cons

  • Responsive and helpful support team, providing swift assistance and solutions to users' issues.

  • Good overall service and experience, with users appreciating the platform's ease of use and functionality.

  • Free cluster for experimentation, allowing users to test services without initial investment.

  • Excellent email deliverability and robust service, ensuring reliable messaging.

  • Some users experienced issues with ticket resolution, feeling that support was not thorough or responsive enough.

  • Occasional delays in solving technical problems, impacting user experience and potentially causing inconvenience.

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Showing 271-280 out of 381

05/06/19

5 out of 5

Works seamless

What do you like best? Mailguns set up is simple and quick and it works seamlessly What do you dislike? It does take a little bit of time setting up the mail servers Recommendations to others considering the product: Make sure you have access to your mail servers What problems are you solving with the product? What benefits have you realized? Sending clients emails quick and easy

04/08/19

5 out of 5

Mailgun works perfectly for my site.

What do you like best? It was very easy to switch to Mailgun sending email using the SMTP, and then later upgrade to the API. However best of all was the introduction into the world of email reputation. What do you dislike? tech support can take a day to respond, and the responses tend to be cookie cutter and not always customized to my issues. The reality is that the issues are normally at my end, but I may be asking for some info to try to solve the issue. What business problems are ...

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04/08/19

5 out of 5

Great service

What do you like best? We use Mailgun for automated transactional emails. The platform is very easy to use, and it provides lots of reports and analytics which help us keep track of data regarding the volume of emails sent out, bounces, unsubscribes. It helps us figure out what email is not being sent anymore, or if there's any other unusual behaviour, and then explore why. What do you dislike? With our current plan, we only get 15 Days Log Retention What business problems are you ...

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04/07/19

4 out of 5

Easy setup, easy use and easy monitoring

What do you like best? Very intuitive interface for setup. Once everything is up and running you can easily monitor performance, tweak settings or drill down to necessary details. Ideal for programmers needing a gateway for email. What do you dislike? The technical documentation can be challenging ... but that's because it goes into depth and does alot (plus I'm not a fan of technical documentation generally! What business problems are you solving with the product? What benefits have ...

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04/06/19

5 out of 5

It's the best service

What do you like best? It's vert chippest and best performance. What do you dislike? The duration of the logs, in the free version. I would like to go back in time at least 6 months. What business problems are you solving with the product? What benefits have you realized? It's very user friendly and chippest

04/06/19

5 out of 5

Very satisfied with malign

What do you like best? The API is great and the pricing is very adequate What do you dislike? Nothing in particular, I am very satisfied What business problems are you solving with the product? What benefits have you realized? Transactional emails for apps

04/05/19

5 out of 5

One of the best service for transactional email

What do you like best? Free tariff plan. Good and documented api. It is very easy to use just curl. It can route inbound emails with attachments to your application . Fully automated registration and domain confirmation. It automatically decode inbound emails (so it remove mime decoding headache. What do you dislike? Becomes a little expensive if your user database growth. Sometimes if we creating for our clients account (to setup domains, routes and other we recive ban ...

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04/04/19

5 out of 5

Great documentation and easy setup

What do you like best? I use Mailgun for email confirmations of registrations, sign-ups, lost passwords etc and it hasn't let me down once. Their customer support is very friendly and responsive when it comes to helping or fixing any issues you might have. Their free plan is amazing and has no competition. What do you dislike? So far, I have been using Mailguns free plan for over 2 years and I haven't come across any major issues. The only problem that occurred was one of the ...

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04/04/19

5 out of 5

Mailgun makes sending transactional emails easy.

What do you like best? I really like how easy it is to use Mailguns API. It works really easy from me to get my SAAS apps sending transactional emails, everything from confirm your account to sending them stats. I've also used mailgun in other SAAS companies with great ease and quick setup. Support has always been there when I needed them. What do you dislike? Only 2 things I would to see improved. I would like to be able to create different API keys for the same domain. For example ...

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04/04/19

5 out of 5

It is very good, I will recommend it to anybody.

What do you like best? API oriented provider, super quick support. The emails are sent fast and in a reliable way. It is fast to implement due they also provide a SDK for PHP. We can finish the implementation super quick.. What do you dislike? They don't offer a way to create and store template for my emails. Or at list it is not easy to find or it don't come with the free account. Mu marketing colleague complains that the only way we found to enable email stats is to implement ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].