9.8
Spot Score
Seamless email automation with Mailgun.
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Mailgun offers custom pricing plan
Mailgun stands out as a valuable email service provider, with numerous users praising its excellent support team and user-friendly platform. Customers appreciate the quick responsiveness and helpfulness of the support staff, ensuring issues are resolved efficiently. The platform's dashboard is intuitive and easy to navigate, making it simple to manage email ...Read more
Responsive and helpful support team, providing swift assistance and solutions to users' issues.
Good overall service and experience, with users appreciating the platform's ease of use and functionality.
Free cluster for experimentation, allowing users to test services without initial investment.
Excellent email deliverability and robust service, ensuring reliable messaging.
Some users experienced issues with ticket resolution, feeling that support was not thorough or responsive enough.
Occasional delays in solving technical problems, impacting user experience and potentially causing inconvenience.
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Showing 181-190 out of 381
ER
Elite Review
06/05/20
Despicable support behavior
Have used Mailgun just over one year now. Overall was a good service. Support seems has gone downhill this past few months. Requesting help on one of our domains on a possible mail spam from someone else Mailgun turned our service off without questions, warning, or investigation. Then asked we reply with qualifying questions including monthly usage? So weird as they have records on email transactions for the entire period. We run a dating site that is 100% on emails. User must verify their ...
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AA
Alps Aydiner
06/03/20
dont pay any single penny
dont pay any single penny. you will never get a refund. they collect the money first and then charge every time when you contact their support. You are paying for customer service even if you dont send emails. scam
KD
Karen D. L
05/22/20
Mailgun is another automatic message software that does its job well.
What do you like best? We can know exactly and at all times what is happening within our email chains. We call them "strings" because there are many emails sent simultaneously, although in reality with Mailgun we can go further and customize some of the emails depending on the type of client list we are using. In other words, shipping campaigns can be made to different lists and the information can be separated by patterns that we decide, so the control we have of the entire marketing ...
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NS
Nithin S
05/18/20
Perfect solution for email management
What do you like best? It has the best speed, great ability in email deliver, they have an excellent support team What do you dislike? nothing to dislike about Mailgun and i feel it's really hard to find any glitch. Recommendations to others considering the product: It's one of the best and Mostly used to send and track transactional emails. What problems are you solving with the product? What benefits have you realized? While sending important email to clients,and ...
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JN
Jimmi Nielsen
05/17/20
Reworked their interface to crap
Reworked their interface to crap. Incredible slow, confusing and just ugly as hell. After that they changed their pricing scheme, from free to hilarious expensive. For all people looking for alternatives, please check out: improvmx. Really nice platform. Simple to work with, fast and options for outgoing STMP (for premium)
KM
Kennedy M
05/15/20
Elegant Mails for Developers
What do you like best? I like that sending e-mails using mailgun through their API and tracking email (open rate & click rates) has been made seamless and easy. The email analytics and reports are quite good and very much helpful as they enable us to learn how people are interacting with our emails. What do you dislike? So far I am very much comfortable with Mailgun What problems are you solving with the product? What benefits have you realized? Sending emails from our SaaS ...
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RV
Ramzan Vasso
05/11/20
was good service now avoid with all cost
was good service. now with new interface its so bad. dont recommend. become to slow and for little girls
TL
Thibaud L
04/15/20
Top level account deleted without explanations
We were paying the highest membership program of the platform.We validated with their support our mailing campaign and started it with them. Something very basic : 40K emails.After a few minutes, I received an email : "at this time, we’ve made the decision that we do not wish to continue our partnership together and your account has been permanently disabled."And now I can't contact them at all, they took my money, send a few emails, and shut down my account.One more thing, they are saying ...
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AN
Aleksandrs N
04/15/20
Mailgun can delete your account without verification, based on a request from the third-party side
Somebody sends them a request, and they deleted the account without any option to restore it.We didn’t get any request to cancel the account to our email at’s the major for this account, as they can see on the original database record. So somebody got somehow the access, send them a request from some other domain and Mailgun approve it without any verification for the major account. It seems that their database hijacked.They did not verify you without domain and email. So stay away from ...
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LC
Lenny C
04/13/20
Incredible Deliverability, Clean Platform!
What do you like best? Clean UXI for exploring the framework, straightforward setup, clear dashboard to discover issues rapidly and explore around the site. Capacity to clean database records to limit skip. In any case, the BEST part is they are free up to 10,000 messages every month, which is a ton! So to give the full custom intensity of interfacing your area and conveying, that is an immense worth. I will get over that breaking point and overhaul soon, yet that is a mind-blowing ...
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