9.8
Spot Score
Seamless email automation with Mailgun.
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Mailgun offers custom pricing plan
Mailgun stands out as a valuable email service provider, with numerous users praising its excellent support team and user-friendly platform. Customers appreciate the quick responsiveness and helpfulness of the support staff, ensuring issues are resolved efficiently. The platform's dashboard is intuitive and easy to navigate, making it simple to manage email ...Read more
Responsive and helpful support team, providing swift assistance and solutions to users' issues.
Good overall service and experience, with users appreciating the platform's ease of use and functionality.
Free cluster for experimentation, allowing users to test services without initial investment.
Excellent email deliverability and robust service, ensuring reliable messaging.
Some users experienced issues with ticket resolution, feeling that support was not thorough or responsive enough.
Occasional delays in solving technical problems, impacting user experience and potentially causing inconvenience.
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Showing 111-120 out of 381
A
Avner
09/10/20
Great Service & Support Even to Pay-As-You-Go Customers
We're on Mailgun's pay as you go plan. Delivery has generally been great, but emails weren't being delivered for a recent campaign to a certain domain. I reached out to support; they saw the issue, explained what it was, and said they fixed it. We retried the campaign to the failed email addresses, and they all got delivered.In short, they provide great support and service even to smaller customers on Pay-As-You-Go plans.
EM
Elizabeth M
09/09/20
Excellent platform for message automation
What do you like best? I like that it is very easy to understand and implement, it provides lots of reports and analytics to help us keep track of data, it also offers an affordable entry plan for users who are just starting out, it also allows for tracking of emails. and of the campaigns, it also provides documentation of integration of sending email, the analyzes are useful to see trends on how our emails are received, the interface to track emails is very clear and secure. What do ...
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KO
Keng Onn Wong
09/08/20
Prompt and responsive!
Prompt and responsive!Appreciate the fast response I got to my query. The reply was to the point and addressed the issue I raised, thanks! :)
LV
Ling Valentine
09/07/20
Scamming customers. Avoid.
I have been using this company for a few years now, no problem at all in the past. Until recently they have decided to change the price plans, in another order increase their prices. They have moved us to a plan which is more expensive. I don't mind pay more if I can get the service. However, they have decided to bill me the old plan and the new plan the same time (in another word, scamming money from customers) and told me: "So, on your September invoice, you are actually seeing your ...
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KJ
Keira Jennifer
09/06/20
No recommend
No recommend. Very bad service and they just blame you for everything.
IP
Imogen Poots
09/06/20
I wish i saw these reviews earlier
I wish i saw these reviews earlier, iv now lost $200 trying the mailgun service. It's a complete scam.
P
premiumpress
09/05/20
Awful company - Stay away!
I rarely leave reviews, but this company should be closed down. Use at your own risk.1. Support - Their support seems great before you purchase but is then non-existent after you signup.Expect long delays and unanswered questions.2. Billing - We signed up for the $89 package and then moved to the $100 less than 24 hours after. They have charged us in full for the orgianl $89 and then billed us $100 on top. They then decided to charge us in advanced (without notice or warning) which caused ...
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OW
Olivia Wilde
09/05/20
I just signed up for mailgun
I just signed up for mailgun - they took my money and have yet to answer any of my emails. How do i get a refund?
A
Apzhawk
09/04/20
Great Service
Great Service
LG
Llorenç Gámez Niño
09/03/20
great solution
great solution
