Magentrix PRM Reviews in May 2025: User Ratings, Pros & Cons

"Best Customer Service"

What do you like best about Magentrix PRM? I liked the customer service by the team and, specifically, Paul Bird, the Portal Wizard. What do you dislike about Magentrix PRM? I do not dislike anything about Magentrix. Recommendations to others considering Magentrix PRM: I would highly suggest Magentrix PRM for your business needs. The platform is so easy to use & the team provides exceptional customer service. 10/10 would recommend. What problems is Magentrix PRM solving and how is that ...

"Very configurable platform and excellent support!"

What do you like best about Magentrix PRM? This platform gives you the ability to customize the fields. We were able to configure Magentrix to fit the needs of our company and international partners. We are very pleased with the help and support of the Magentrix team. Paul Bird was instrumental when helping us connect Magentrix with other applications. I What do you dislike about Magentrix PRM? Like any PRM platform, there are challenges when setting up. We had plenty of support from the ...

"A top flight CRM and Partner Portal at a great price!"

What do you like best about Magentrix PRM? The best feature of the Magentrix CRM is its extensibility. If need to add a field you can add it, if you want to change something, you can change it - all without having to hire a consultant. It also does a great job as a Partner Portal along with being a great CRM. What do you dislike about Magentrix PRM? Some of the list views are static and cannot be sorted dynamically by clicking on the column label. What problems is Magentrix PRM solving and ...

"Excellent experience with both features and service"

What do you like best about Magentrix PRM? Magentrix met or exceeded all our portal requirements. After extensive research and comparisons of the top portal vendors, Magentrix came out ahead. We especially love the granular permissions-based security roles, the auto-segmentation, and the user interface. In addition, the portal is extremely flexible and offers several unique features that no other portal did. Lastly, the CUSTOMER SERVICE is very, very good. It made the setup experience (even ...

"Fantastic experience!"

What do you like best about Magentrix PRM? To begin with, Paul was a patient and consummate sales professonial. We were specifically looking for a PRM that had great functionality, but one in which we could "build" ourselves on a low-code, no-code platform. Magentrix was just that. Our SalesForce Administrator, with Paul's coaching, was able to customize the PRM himself. It not only integrates into SF, but mimics SF. It is easy to use, intuitive, and provides loads of features. What do you ...

"Quick launch with all the right functionality"

What do you like best about Magentrix PRM? Magentrix includes all the right functionality to support a robust channel program. What do you dislike about Magentrix PRM? I haven't found any issues yet and we are well under way in the implementation. What problems is Magentrix PRM solving and how is that benefiting you? Fully functional portal and onboarding for our new channel program.

"Great Product - Great Value"

What do you like best about Magentrix PRM? Easy to work with, starting with our sales rep Eric as well as affordable compared to competitors What do you dislike about Magentrix PRM? Little tricky launch the URL and SFDC integration What problems is Magentrix PRM solving and how is that benefiting you? Improving partner communication and support - Comarketing, training, and deal registration

"Senior Director Channels and Partners North America"

What do you like best about Magentrix PRM? Ease of implementation and ease of connecting to Salesforce. What do you dislike about Magentrix PRM? dependant fields in legacy SF are a little difficult to troubleshoot. Recommendations to others considering Magentrix PRM: very easy to get up and running, however it is good to get your SF admin involved in process at very beginning to ensure all fields in SF are correctly referenced for use in the PRM. What problems is Magentrix PRM solving and ...

"Cool tool with a lot of possibilities"

What do you like best about Magentrix PRM? amount of options available on the platform What do you dislike about Magentrix PRM? sometimes I got lost trying to make everything work properly Recommendations to others considering Magentrix PRM: Have a look at the webinars What problems is Magentrix PRM solving and how is that benefiting you? create a place where customers can everything on their hands instead of having to visit different platforms

"Quick Time to Value"

What do you like best about Magentrix PRM? We appreciated how easy it was to get the platform implemented and we loved the functionalities it offers our partners; a one stop shop for everything they need with integration into our CRM. This offered real time connectivity and communication between our team and our partners; streamlined multiple steps and reduced manual process on deal registrations. Implementation is fast and easy and the platform comes with great support. Our team ...