Magentrix PRM Reviews in May 2025: User Ratings, Pros & Cons

"Great Alternative to Salesforce!"

What do you like best about Magentrix PRM? Magentrix customer service has been top notch! We were surprised at how well this platform performed and saved us money at the same time! It did everything we needed it to do and more! The integration with Salesforce has gone very smoothly so far and we weren't sure that was going to be the case at first so we were pleasantly surprised! Did I mention using Magentrix saved us a lot of money!! What do you dislike about Magentrix PRM? So far, so good. ...

"Solid product with exceptional support"

What do you like best about Magentrix PRM? Magentrix gives my partners a one-stop shop for leads and the tools they need to make the most of those leads. Combining training videos, sales tools, and data sharing in a single portal helps me stand apart from other OEMs. What do you dislike about Magentrix PRM? The salseforce setup and integration process is a bit convoluted, but then again everything involving salesforce is. Recommendations to others considering Magentrix PRM: Their support is ...

"Great service! "

What do you like best about Magentrix PRM? Anytime we have needed help, you all have been fantastic! Thank you for being kind and calm and helpful! What do you dislike about Magentrix PRM? I think more communication around the platform capabilities is always helpful Recommendations to others considering Magentrix PRM: Stick with t and ask questions What problems is Magentrix PRM solving and how is that benefiting you? Partner program organization is always a challenge and you have helped ...

"Not a great experience"

What do you like best about Magentrix PRM? once configured, it works as needed but that piece takes too long What do you dislike about Magentrix PRM? difficult to get simple answers from the team which causes delays in projects Recommendations to others considering Magentrix PRM: get a customer success team What problems is Magentrix PRM solving and how is that benefiting you? we intended to use it for both internal portal and a partner portal, neither have worked as promised

"Not a great experience"

What do you like best? once configured, it works as needed but that piece takes too long What do you dislike? difficult to get simple answers from the team which causes delays in projects Recommendations to others considering the product: get a customer success team What problems are you solving with the product? What benefits have you realized? we intended to use it for both internal portal and a partner portal, neither have worked as promised

"Great"

What do you like best about Magentrix PRM? Very easy to use and effective in lead generation What do you dislike about Magentrix PRM? I wish this integrated better with other platforms, and I wish there were more features. Recommendations to others considering Magentrix PRM: Highly recommend this solution What problems is Magentrix PRM solving and how is that benefiting you? Lead generation. I have found more qualified leads using magentrix.

"Great"

What do you like best? Very easy to use and effective in lead generation What do you dislike? I wish this integrated better with other platforms, and I wish there were more features. Recommendations to others considering the product: Highly recommend this solution What problems are you solving with the product? What benefits have you realized? Lead generation. I have found more qualified leads using magentrix. Response from Lee Garrison of Magentrix PRM edit Thanks for your review! While we ...

"Fast implementation and even better support! "

What do you like best about Magentrix PRM? Magentrix support is outstanding and really helped to setup our partner portal in short period of time. What do you dislike about Magentrix PRM? Took a while to get started but was mainly due to internal processes Recommendations to others considering Magentrix PRM: If you're looking for cost efficient, highly reliable customer/partner portal I would definitely recommend Magentrix. What problems is Magentrix PRM solving and how is that benefiting ...

"Awesome company, helpful staff and solid platform."

What do you like best about Magentrix PRM? Setting up Magentrix as our Partner Portal was easy, and Magentrix's team (especially Paul Bird) were very helpful, so much so that we had it up and running inside of just one week! The platform itself is easy to use, solid, well built and very flexible. What do you dislike about Magentrix PRM? Nothing yet. Currently fulfilling all of our needs, and we're looking to use Magentrix in other areas of our business. Recommendations to others considering ...

"Outstanding Service and Easy to Setup"

What do you like best about Magentrix PRM? Magentrix team promptness, response speed and quality (in both customizations and troubleshooting situations) are really outstanding. What do you dislike about Magentrix PRM? We don't have any specific item to dislike on the product until now. Recommendations to others considering Magentrix PRM: Leverage Magentrix free trial and check if it attends your needs. What problems is Magentrix PRM solving and how is that benefiting you? Magentrix helped ...