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8.9

Spot Score

Maestro PMS - Hotel Management Software

Maestro PMS Reviews in May 2025: User Ratings, Pros & Cons

Streamline operations and boost profits with Maestro PMS.

3.6

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Maestro PMS Reviews & Ratings

3.6

Very Good

Based on 36 ratings & 12 reviews

Rating Distribution

Excellent

(2)

Very Good

(5)

Good

(2)

Poor

(1)

Terible

(2)

Expert's Review

Maestro PMS shines as a user-friendly system for managing reservations and events in the hospitality industry. Users appreciate its simplicity and quick setup, along with impressive support. The software streamlines booking processes and event tracking efficiently. While some find certain tasks complicated, the software's overall functionality outweighs these ...Read more

Maestro PMS pros and cons

  • User-friendly interface and easy to learn, enabling quick setup and operation for hospitality management.

  • Thorough system with detailed prompts that prevent errors, especially beneficial for beginners.

  • Comprehensive features for real-time website booking, rate control, and direct booking driving traffic.

  • Integration of notes for efficient operations and overview for multiple properties.

  • Some functions can be difficult to figure out, leading to complexities for certain tasks without proper guidance.

  • Interface glitches, limited ability to disable features, and reliance on support for certain changes, hindering smooth operations.

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Showing 11-12 out of 12

KM

Kelleyann M

06/18/18

3 out of 5

Upgrade but still could improve

What do you like best? I like that the system accepts reservations correctly without having to reset the server. What do you dislike? Still very slower, especially when assigning a room Recommendations to others considering the product: Further updates to prevent lagging and maestro system termination errors What problems are you solving with the product? What benefits have you realized? Smoother night audit process

UI

User in Hospitality

01/24/18

0.5 out of 5

Inefficient and outdated

What do you like best? Honestly it's hard for me to think of anything I like about Maestro. If I have to choose something, it would probably be creating a new reservation. It is fairly simple and painless, and Maestro puts in all the information for you if you choose a name that's already in the system. What do you dislike? I dislike most everything about Maestro. It is a good program in theory, but it just doesn't work right. It's slow. It crashes a lot. It almost has a personality ...

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