Lyft Business Reviews in May 2025: User Ratings, Pros & Cons

"Flexible rides for customers and clients"

What do you like best about Lyft Business? It offers ease and control for organizations’ passengers, employees, patients and clients. Allows to request rides on their schedule, just like they could in the Lyft app. What do you dislike about Lyft Business? Sometimes not a very good option for short drives and long pick-ups. Low percent of the payment goes to the driver. What problems is Lyft Business solving and how is that benefiting you? I use it for scheduling drives to and from entities ...

"Seamless Transportation"

What do you like best about Lyft Business? Lyft Concierge has become the staple for our business because of its ease of use and manageable user interface. As a company that has employees always traveling, it has saved it time and money. No longer are expensive rental car days or taxi rides because Lyft Concierge does it all. We also love the fact that it takes away the financial burden and management from those who will be taking the rides. What do you dislike about Lyft Business? I really ...

"Easy to use for company ride support"

What do you like best about Lyft Business? Very easy to manage ride-hailing for a larger group of people What do you dislike about Lyft Business? Not as intuitive as it would be for individual people to cal their own rides What problems is Lyft Business solving and how is that benefiting you? Better support for a large group of people calling for individual rides but not having to submit individual expenses

"Depends on the Driver"

What do you like best about Lyft Business? The ease of finding a concierge in a busy city that you may or may not know is a great perk. What do you dislike about Lyft Business? Not too much to dislike, except that maybe the driver's temperament might be a detriment from time to time. Recommendations to others considering Lyft Business: Awesome service! Recommended! What problems is Lyft Business solving and how is that benefiting you? We have realized that the problem of renting a car for ...

"Excellent "

What do you like best about Lyft Business? I love how I can work around my schedule What do you dislike about Lyft Business? Nothing everything is great it's an excellent program What problems is Lyft Business solving and how is that benefiting you? You can pick anyone up and take them as anywhere they want to go

"Excellent "

What do you like best about Lyft Business? I love how I can work around my schedule What do you dislike about Lyft Business? Nothing everything is great it's an excellent program What problems is Lyft Business solving and how is that benefiting you? You can pick anyone up and take them as anywhere they want to go

"I like it better than Uber"

What do you like best about Lyft Business? Ease of use is good, and it’s integration of maps makes it user friendly. What do you dislike about Lyft Business? It can be a little costly, but no where near as costly as a cab... also, you never know who you are going to get really, to drive you.. they can be weird, or they can be very cool.. it’s a big mix. Also, a little tricky to make sure they arrive on time for pick up or for drop off. What problems is Lyft Business solving and how is that ...

"It is useful for the population that I work with"

What do you like best about Lyft Business? It is useful for the population that I work with. We have to get rides for people of all different types of technological usefulness. This allows the company to avoid the problem of people who cannot use technology. It is very useful. What do you dislike about Lyft Business? I do not like that it costs a bit of money. Also the drivers can be weird. Recommendations to others considering Lyft Business: Consider it. But...do not think that you will ...

"Excellent product for companies that need to schedule rides for customers"

What do you like best about Lyft Business? I had a brief experience using Lyft Concierge for a venue that puts on hundreds of concerts, weddings, etc. every year. Lyft Concierge is provided as an option for clients that book the venue to offer their event attendees. Makes scheduling safe rides home easier. What do you dislike about Lyft Business? The drivers are still normal Lyft drivers and get stuck in traffic or cancel. What problems is Lyft Business solving and how is that benefiting ...

"Excellent product for companies that need to schedule rides for customers"

What do you like best about Lyft Business? I had a brief experience using Lyft Concierge for a venue that puts on hundreds of concerts, weddings, etc. every year. Lyft Concierge is provided as an option for clients that book the venue to offer their event attendees. Makes scheduling safe rides home easier. What do you dislike about Lyft Business? The drivers are still normal Lyft drivers and get stuck in traffic or cancel. What problems is Lyft Business solving and how is that benefiting ...