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Luno - Cryptocurrency Wallets

Luno Reviews in July 2025: User Ratings, Pros & Cons

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3.7

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Luno Reviews & Ratings

3.7

Very Good

Based on 11 ratings & 6246 reviews

Rating Distribution

Excellent

(3670)

Very Good

(1005)

Good

(498)

Poor

(213)

Terible

(860)

Expert's Review

Luno has shown notable strengths in its user interface and ease of cryptocurrency transactions for many users. The platform provides a simple process for buying and selling cryptocurrencies, making it convenient for users to navigate. However, some users have expressed concerns over delays in resolving deposit or withdrawal issues, leading to frustration and a ...Read more

Luno pros and cons

  • Ease of buying altcoins.

  • Intuitive platform for new users.

  • Poor customer support responses and extended resolution times.

  • High fees for transactions and limitations on withdrawals.

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Showing 821-830 out of 6246

S

Sam

02/26/22

1 out of 5

COMPLETELY SCAM COMPANY

Completely SCAM COMPANY . THEY SIMPLY LOCKED MY ACCOUNT AND SENT ME AN EMAIL WHICH MY ACCOUNT IS CLOSING WITHIN 30 DAYS . I have wrote them email , replied to them but no answer at all . Be careful folks .

EU

Ekwere Umoeshiet

02/25/22

1 out of 5

LUNO: CONFIRMED SCAM PLATFORM

I have no other option than to conclude that Luno is a confirmed Scam platform. Luno, please prove me wrong by directing your partner-in-crime, Afrivoucher, to refund my money as well as others they've scammed also. Better still, tell us how to redeem our Afrivouchers. If those refunds are not made, then you've proven me right that you people are SCAMMERS.

VC

Verified Customer

02/24/22

1 out of 5

Please do not use this service

Please do not use this service. They slap a 14 day waiting period for you to actively use your funds. They spout BS about your security, but this is a smoke screen for them to profit further your investment. There is a reason they don't advertise this "security feature" because no-one would use this service if they knew. STEER CLEAR!!! EDIT: As you can see from the copy and paste replies, there is ZERO customer service.

MR

Mohd Ridzuan bin Hussin

02/23/22

4 out of 5

Good view

Good view. Best app

MR

Mohd Ridzuan bin Hussin

02/23/22

4 out of 5

Good view

Good view. Best app

J

James

02/23/22

1 out of 5

13 days to send your own btc … shameful

Had high hopes for this app but once I bought my Bitcoin and went to transfer to another wallet I am told I have to wait 13 DAYS!!!! As mentioned below once they have your money Bitcoin etc you are unable to close your account and withdraw your money. I’d rather just take my money and leave as I should have the right to do so I fail to see why this is not an option? Very annoying as it looked like a good app but kind of wish I had read the reviews on here before hand . In response to your ...

Read more

HA

Hazmi Abdullah

02/20/22

5 out of 5

Excellent

Easy and friendly user

D

Dot

02/20/22

1 out of 5

Chart does not sync with real time…

Chart does not sync with real time price. There is lag response . The App is crucial for people on the move so do not ask users to use web base as it is silly that Luno is not well equipped to handle traffic volume . No such issues with Bybit and Binance app platforms

AK

A KAty

02/20/22

1 out of 5

WARNING DO NOT USE THESE THEIVES If I…

WARNING DO NOT USE THESE THEIVES If I could give this zero I would give Luno -10000 I WOULD I do NOT recommend this sorry excuse for a crypto wallet . It's true once they have your money they will Play God with it. You can't even withdraw to close your account

J

John

02/20/22

1 out of 5

Legal action

Iv been locked out of my account since the 4th February Iv been in profit but now im losing my investment this is my second review and il never use luno again I'm seeking legal action as of tomorrow iv got all the correspondence in emails Iv done every thing they asked sent every document it's not acceptable

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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