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Luno - Cryptocurrency Wallets

Luno Reviews in July 2025: User Ratings, Pros & Cons

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3.7

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Luno Reviews & Ratings

3.7

Very Good

Based on 11 ratings & 6246 reviews

Rating Distribution

Excellent

(3670)

Very Good

(1005)

Good

(498)

Poor

(213)

Terible

(860)

Expert's Review

Luno has shown notable strengths in its user interface and ease of cryptocurrency transactions for many users. The platform provides a simple process for buying and selling cryptocurrencies, making it convenient for users to navigate. However, some users have expressed concerns over delays in resolving deposit or withdrawal issues, leading to frustration and a ...Read more

Luno pros and cons

  • Ease of buying altcoins.

  • Intuitive platform for new users.

  • Poor customer support responses and extended resolution times.

  • High fees for transactions and limitations on withdrawals.

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Showing 6041-6050 out of 6246

TD

Thabo Dlamini

01/10/20

1 out of 5

Blocked account

My account had been blocked by luno for over 4 months now, I was asked to provide my ID card which I did accordingly and up until now they say they’ll give me a call and I haven’t seen nothing. Please I need all my money back for business I’m no longer interested.

YX

Youri X-london

01/09/20

2 out of 5

Can’t send bitcoins from Luno because they put me on stand by

Stand by : we are reviewing your info and will get back to you within two business days. While you wait , feel free explore the world of crypto ....... I SUBMiTTED ALL THE REQUIRED DOCUMENTS , but they haven’t come back to me ! I’m new on Luno and feel irritated that they haven’t activate my account for me to send bitcoins ... third day that I have been waiting.... ticket number : 1038851

SI

SHIREEN ISMAIL

01/08/20

3 out of 5

I need advice luno

I need advice luno, bitcoins was send from another luno wallet to mine that was 2 days ago it was 0.063btc its still not reflecting in my wallet. What can be the problem? please help

TM

Thabo Maloka

01/06/20

1 out of 5

One of my friends has more than R200000…

One of my friends has more than R200000 problem is 👉they said he need to deposit 10% first first in order to get his withdrawals Where on earth will he get that 10% if he invested all he had at luno?and that 10% come from his pocket.

TM

Thabo Maloka

01/06/20

1 out of 5

One of my friends has more than R200000…

One of my friends has more than R200000 problem is 👉they said he need to deposit 10% first first in order to get his withdrawals Where on earth will he get that 10% if he invested all he had at luno?and that 10% come from his pocket.

R

Rosemary

01/05/20

5 out of 5

My ticket number is 1029573

My ticket number is 1029573 I made a withdrawal from Luno to my bank account on 31st of December but still, it has not reflected in my bank account. I will be glad if this can be fixed as soon as possible. My experience with Luno has been great though. Thank you team UPDATE!!! UPDATE!!! UPDATE!!! My withdrawal issue has been fixed. I got my money back In my Luno wallet and i was able to carry out my transaction which was successful! The process took less than 2 days. I wish I could ...

Read more

PO

Patrick Okekeasoh

01/01/20

1 out of 5

I withdraw 60000 from my luno wallet on…

I withdraw 60000 from my luno wallet on 31/12/19 up till now have not been credited in my account,is really bad and they don't want to do anything about it

PO

Patrick Okekeasoh

01/01/20

1 out of 5

I withdraw 60000 from my luno wallet on…

I withdraw 60000 from my luno wallet on 31/12/19 up till now have not been credited in my account,is really bad and they don't want to do anything about it

TM

Treah Magane

12/28/19

1 out of 5

I just joined luno..

I just joined luno... I don’t really know how it works.... i’ve been paying money the accountant keeps asking for money, still can’t get my earnings now it’s about R40 000 the money i paid but still it’s not enough... now she says i have to pay a depositing fee of R11000 in oder for me to receive my earnings,is this true???

TM

Treah Magane

12/28/19

1 out of 5

I just joined luno..

I just joined luno... I don’t really know how it works.... i’ve been paying money the accountant keeps asking for money, still can’t get my earnings now it’s about R40 000 the money i paid but still it’s not enough... now she says i have to pay a depositing fee of R11000 in oder for me to receive my earnings,is this true???

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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