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Luno offers custom pricing plan
Luno has shown notable strengths in its user interface and ease of cryptocurrency transactions for many users. The platform provides a simple process for buying and selling cryptocurrencies, making it convenient for users to navigate. However, some users have expressed concerns over delays in resolving deposit or withdrawal issues, leading to frustration and a ...Read more
Ease of buying altcoins.
Intuitive platform for new users.
Poor customer support responses and extended resolution times.
High fees for transactions and limitations on withdrawals.
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Showing 5881-5890 out of 6246
K
Kelvin
08/07/20
Please help me get back my money
Please help me get back my money. I tried to make a deposit to my Luno with my bank , and it said unable to use bank and I should try another bank. I tried with a friend’s bank. He was debited and up till now , it hasn’t reflected neither has the money been reversed back to the account . Pls help!!! My ticket number is #1442767
HM
Hosea Michael
08/07/20
I tried to deposit I got debited and…
I tried to deposit I got debited and yet nothing on my wallet pls help me ID1444162
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Ingodigha Jonathan
08/07/20
My Accout is Locked for over 2 weeks…
My Accout is Locked for over 2 weeks with my money inside and i made contact and still haven't gotten my acccount opened yet why
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Sharlene Hughes
08/05/20
when i opened my Lunom account was very…
when i opened my Lunom account was very sceptical with people saying I going to lose all my bitcoins.I have found that Luno has strong security measures and the little that I have on Luno is growing.Thumbs up to Luno
J
Jeff
08/04/20
Great interactive and fast
Great interactive and fast! Keeps you informed of what is happening!
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Phelelani
08/04/20
Have been scammed a number of times by…
Have been scammed a number of times by people that use luno. I really had a very bad experience with the luno. I actually hate it. All my hard earned cash scammed through it.
PS
Patrick Symington
08/04/20
Poor unacceptable customer service Continues
It is now 10 days after my first enquiry and 7 attempts at contacting Luno - one reply stating I should follow instructions on the web site. Of course I have done this - this is why I have contacted support with absolutely no feedback or help. Very poor service and platform - not recommended. ref 1450631 Hello Having loved Luno to date, recently my verified bank account was deemed not to belong to me resulting in my withdrawal being returned. This at a time when the market dropped 5% ...
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Henry
08/03/20
Luno is really good company accros the…
Luno is a very good btc company accros the glob ,but the little bit issue I'm having is that since I repeated summited my personal documents file that luno didn't recognize,in order to upgrade my account ,so I can be able to carried out all forms of transaction on my account,yet I was disabled from upgrading my document on my luno account till date ........and my investment is still there,am really worried about it,and each time I seek for help,there is no customer's service care response. ...
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RU
Ruth Unubreme
08/01/20
You guys are too complicated
You guys are too complicated. You should think of adopting simpler methods and customer service response in order to make life easier for your clients. I guess you don't know how frustrating it is. Your creative department should go to work and come up with something better or improved services
ON
Okechukwu Nnaji
07/30/20
Appreciation on what they are doing.
I have being with Luno for quite sometime now,they have been wonderful in all my transactions with them.All i have to say to them is they should improve more and never disappoint their customers.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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